Hindi-speaking Client Support Executive

6 days ago

Indira Nagar Bengaluru Karnataka, India Deriv Services Ltd Full time

**Your role**

**Your challenges**
- Resolve customer inquiries via live chat in a timely and professional manner.
- Troubleshoot issues and provide solutions by working across teams to find the best solutions for our customers.
- Gather customer feedback and provide suggestions for improvement, with a focus on driving customer satisfaction and loyalty.

**What you have**
- Good communication skills and a problem-solving approach
- Positive, empathetic, and professional attitude
- Willingness to work in rotating shifts, weekends, and public holidays
- Fluency in spoken and written Hindi and English

**What’s good to have**
- A university degree in communications, IT, or any other relevant field
- Experience working with customer service or support
- Good understanding of financial products

**What we’ll give you**
- Exciting work challenges
- Collaborative and inspiring work environment
- Career advancement opportunities
- Competitive hourly-based salary
- Training sessions and webinars to help you advance your career
- Creative freedom

**Location**

Remote

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