Telesales Executive
3 days ago
**Job Title**: Telecalling Executive **(Male) - Hindi Speaker**
**Role Overview**:
We are seeking empathetic and professional **Telecalling Executive** to assist customers with our services, focusing on male sexual healthcare.
**Key Responsibilities**:
- Handle inbound and outbound calls to provide service details and support.
- Guide customers on doctor appointment, order placement, and issue resolution.
- Use **Zoho CRM** to manage customer data, track interactions, and update records.
- Address queries, resolve complaints, and escalate issues when required.
- Ensure confidentiality while discussing sensitive topics.
- Manage live chat process with customers and their queries, doubts, issues.
**Requirements**:
- Must have completed Graduation, prior telecalling experience is plus.
- Proficiency in **Zoho CRM** or similar platforms will be preffered.
- Strong communication skills in **Hindi**.
- Personal laptop is required.
- Professional, empathetic, and discreet approach to customer interactions.
**Eligibility**:
- **Hindi** Speaking is mandatory for customer interaction purpose.
Pay: ₹23,000.00 - ₹28,000.00 per month
**Benefits**:
- Commuter assistance
- Food provided
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Jayanagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Language**:
- Hindi (required)
Work Location: In person
Expected Start Date: 23/04/2025
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