
Telecaller (Customer Service)
1 week ago
We're looking for a Female Telecaller who is passionate about customer service and enjoys working in a fast-paced environment. The Telecaller will be responsible for making outbound calls to customers, answering inbound calls from customers, and providing excellent customer service.
**Responsibilities**:
- Take inbound, outbound, and blended calls, answer questions, and document activities in the CRM.
- Make outbound calls to prospects and clients.
- Assist with sales activities, documenting leads, and managing databases.
- Gather and document sales data, such as meetings and appointments, in CRM, including details of visitors and customers.
- Prepare and execute proposals and presentations using PowerPoint and Microsoft Word.
- Analyze, report, and communicate sales trends, customer patterns, and competitor activity.
- Perform other duties as assigned.
Pay: ₹14,000.00 - ₹16,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Language**:
- English (preferred)
Work Location: In person
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Telecaller (Female)
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