E-commerce Executive

8 hours ago


T Nagar Chennai Tamil Nadu, India Workfreaks Corporate Services Private Limited Full time

Oversee daily operations of the e-commerce website, including product listings, inventory management, and order processing.
- Ensure the website is user-friendly, up-to-date, and optimized for performance across all devices.
- Upload and update product information, including descriptions, prices, images, and specifications.
- Collaborate with product teams to ensure accurate and timely product launches.
- Monitor and analyze campaign performance, adjusting strategies as needed to achieve sales targets.
- Handle customer inquiries, complaints, and feedback in a timely and professional manner.
- Implement strategies to improve customer satisfaction and retention.
- Track and analyze e-commerce performance metrics such as traffic, conversion rates, and sales.
- Prepare regular reports on key performance indicators (KPIs) and provide insights to optimize online strategies.
- Optimize product listings and website content for search engines to improve organic search rankings.
- Work with the content team to create engaging and relevant content for the website and other digital platforms.
- Manage relationships with e-commerce platforms and third-party vendors.
- Ensure smooth integration and functionality of external tools and services.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- E-commerce: 2 years (required)

**Language**:

- English (required)

Work Location: In person


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