Front Office Executive

7 days ago

Ernakulam, India Milestone Career Planner Full time

Our client, a reputable dental clinic located in Ernakulam, is currently seeking a dedicated Front Office Executive to join their team. This position plays a pivotal role in ensuring exceptional patient experiences and maintaining smooth clinic operations. If you possess excellent communication skills and a passion for delivering top-notch customer service, this opportunity is for you.

**Responsibilities**:

- Greet and welcome patients and visitors in a friendly and professional manner.
- Maintain a tidy and organized reception area, ensuring a welcoming environment for patients.
- Coordinate patient registrations, verify insurance information, and assist with billing inquiries when necessary.
- Collaborate with the dental team to manage patient flow and ensure appointments are scheduled efficiently.
- Handle administrative tasks such as filing, record-keeping, and managing patient records in compliance with confidentiality standards.
- Assist in managing inventory for office supplies and ensure necessary stock levels are maintained.
- Communicate effectively with patients regarding appointment reminders, follow-ups, and other relevant information.

**Requirements**:

- Strong communication skills in English, both verbal and written, are essential.
- Proven experience in a front office or customer service role is preferred.
- Excellent interpersonal skills with a friendly and approachable demeanor.
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
- Attention to detail and commitment to maintaining confidentiality.
- Prior experience in a healthcare or dental clinic setting would be advantageous but not mandatory.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

**Speak with the employer**
+91 7012491144

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