Servicemax Architect

**Responsibilities**:

- Deliver full lifecycle ServiceMax implementations from inception to roll-out with the ability to lead and manage developers (internal, partner, and clients)
- Develop documentation (Business Requirements & Solution Design Documentation) and obtaining customer signatures, as appropriate
- Balance and prioritize multiple concurrent projects with mínimal input from management
- Managing or maintaining the project schedule and coordinating meetings with customer representative
- Initiating internal escalation requests through the Practice or Project Manager immediately upon determining that project completion or customer satisfaction is at risk
- Work with client business users and IT executives to identify and define the business & technical solution architectures to fulfill the client's business needs
- Use structured quality methodologies, manage project risks and lead training activities.

**Qualifications**

**Skills and Experience**:

- 5+ years of relevant consulting or industry experience
- Ability to document client requirements and translate solutions for the requirements, leveraging both configuration, customization, and integration as required to meet the client requirements
- Proven experience in overseeing the direction, development, and implementation of SFDC CRM software solutions
- Configure SFDC and portals including but not limited to developing custom objects, work-flow business rules, and validation rules
- Developing triggers, customization, data migration, and integration preferred
- Experience with the SFDC toolkit (e.g. Visual force, Apex, S-controls, Triggers, Chatter, Apex Data Loader, Apex Explorer, etc.) preferred
- Ability to work in a globally distributed team environment, liaising with on-site teams and customers
- Create and perform test campaign whenever it is necessary to fit in the overall planning
- Demonstrated ability to learn quickly in a fast-paced, multi-tasking development environment
- Strong communication skills, both written and verbal.
- Strong presentation skills. Able to effectively present and defend point of view to a variety of audiences
- Bachelor's Degree
- Salesforce Certifications preferred

LI-INPAS

**About NTT DATA Services**

**NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.