 
						Customer Support
5 days ago
We are looking for a Customer Support to assist our customers with tech & subscriptions payment when using our products and services.
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide
- Share feature requests and effective workarounds with team
- Follow up with customers to ensure their technical issues are resolved
**Salary**: ₹25,000.00 - ₹35,000.00 per month
Schedule:
- Monday to Friday
- Morning shift
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
- 
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