Service In-charge

13 hours ago

Erode, India Senthil Murugan RE Full time

We are looking for a detail-oriented service in charge to manage our service department and handle customer service interactions, reports, and repairs. The service in charge responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members.

**Service In charge Responsibilities**:

- Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
- Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
- Monitoring department issues and client complaints to create methods to lessen recurring issues.
- Maintaining strong relationships with manufacturers, dealers, and sales representatives.
- Helping to train new employees in company procedures.

**Service Manager Requirements**:

- Previous service and management experience may be advantageous.
- Computer literacy and good organizational skills.
- Strong creative thinking and problem-solving skills.
- The ability to work under pressure and handle stress.

**Salary**: ₹12,000.00 - ₹14,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Erode, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**
+91 6379372483
- Health insurance

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