Customer Support Executive
4 days ago
Answer inbound/outbound calls professionally and provide information about products
and services, take/cancel orders, track orders, followup with logistics partners, and
obtain details of complaints
- Keep records of customer interactions and transactions, details of enquiries,
complaints, and comments, as well as actions taken. Process orders and requests
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments
for further investigation
- CRM Software Operational Knowledge will be remunerated
- Advance excel skills required
**Salary**: ₹8,000.00 - ₹12,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- Hindi (preferred)
- English (required)
Ability to Commute:
- Faridabad, Faridabad, Haryana (required)
Ability to Relocate:
- Faridabad, Faridabad, Haryana: Relocate before starting work (required)
Work Location: In person
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