Telesales Executive

6 days ago

Kanpur District Uttar Pradesh, India Happy Staffers Full time

**Job Title: Customer Relationship Executive**

**Location: Kanpur**

**Experience: 3 years**

**Company: E-commerce & Digital Marketing Company**

**Job Summary**:
**Key Responsibilities**:
Develop and maintain strong relationships with potential and existing customers.

Understand customer needs and provide suitable solutions, products, or services.

Handle customer inquiries, complaints, and feedback efficiently and professionally.

Coordinate with internal teams to ensure timely and satisfactory resolution of customer issues.

Drive customer retention and satisfaction through proactive engagement.

Maintain accurate records of customer interactions and transactions using CRM software.

Identify upselling and cross-selling opportunities to maximize sales potential.

Meet and exceed lead generation and sales targets.

Stay updated on industry trends, company products, and services.

**Key Requirements**:
Minimum 3 years of experience in lead generation, customer relationship management, inside sales, or a related field.

Strong communication and interpersonal skills to effectively engage with potential clients.

Proficiency in MS Office (Excel, Word, PowerPoint) and CRM software.

Ability to research, identify, and connect with potential customers.

Goal-oriented with a proactive and customer-first mindset.

Experience in the e-commerce and digital marketing industry

**Benefits**:
Competitive salary and performance incentives.

Professional growth opportunities.

Supportive work environment.

Exposure to the dynamic e-commerce and digital marketing industry.

**How to Apply**:
**Regard**

**Priyanshi kashyap**

Pay: ₹10,000.00 - ₹15,000.00 per month

Application Question(s):

- What is your current location ?
- What is your inhand salary ?
- What is your notice period ?

**Language**:

- English (required)

Work Location: In person

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