Invoicing Advisor

Job ID:41755
Location:Mumbai: Solitaire Corporate Park
Position Category:Client Management
Position Type:Employee Regular

**Who are LRQA?**

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.

While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.

With a presence in 150 countries and a team of over 5,000 experts, we support more than 61,000 clients across diverse sectors.

**Role**
- Championing our back office operational support, you will be what sets Lloyd’s Register apart from the competition.
- Ensuring a positive customer journey for internal and external customers, you’ll thrive in our team centric culture by providing slick operational support.
- You will wow our customers by ensuring any issues are resolved ahead of expectations, swiftly and positively

**Key responsibilities**
- Build and maintain excellent relationships, ensuring contractual requirements and customer expectations are understood.
- Interpret contract terms and raise project invoices accurately and on time, escalating service delivery issues as appropriate to the relevant manager/ team.
- Ensure the accuracy and completeness of data in our systems, along with any subsequent changes, aligned to customer expectations.
- Ensure that our systems are updated with the right notes and purchase order information.
- Prepare, check and issue certificates in line with or ahead of agreed business SLAs.
- Check and produce subcontractors’ invoices. Meet performance targets for subcontractor invoice handling according agreed global/local KPI’s.
- Carry out tasks at the request of people managers and actively contribute to team meetings and initiatives.
- Liaise with and provide support to other team members.
- Develop an understanding of Certification products, services, systems and processes.

**Technical / Professional Qualifications / Requirements**
- Bachelor degree in Commerce/ Accounting & Finance
- Good working experience in accounting
- Good command over English
- Working knowledge of SAP preferred
- Strong communication, interpersonal and relationship-building skills
- Ability to understand customer needs
- Ability to understand issues, devise solutions and see them through to resolution.
- Great teamworking skills

Employment : Full time

We are a dynamic company committed to providing exceptional service to our clients. Our team is dedicated to maintaining high standards of customer satisfaction and support. Join us and be a part of a collaborative and forward-thinking organization.

To apply, please submit your resume along with a cover letter detailing your relevant experience and why you are a good fit for this role.

Diversity and Inclusion at LRQA:
We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.

Together our employees make our communities better and we want you to be part of our diverse team

LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).