Travel Desk Executive

JLL supports the Whole You, personally and professionally.

Travel Desk Executive
Work Dynamics

What this job involves?

**Location**: Whitefield, Bangalore - Karnataka (India)
1. Qualification
Any graduate degree
2. Work Experience
a. 3-5 years’ experience in a multinational company.
b. 2 years’ experience in handling travel desk with the below exposure
i. Have experience handling employee travel requests, including international
ii. Have expert level of knowledge of travel policies and processes so as to advise the
employees
iii. Have experience of handling issues during travel

a. Have good communication skills
b. Have good negotiating skills
c. Be assertive with vendors
d. Be good at managing dashboards and reporting
e. Have the ability to be top of things to ensure travel is hassle-free
4. Role description
1. The role will be called ‘Facility Executive - Travel’. It is a very high-impact role that needs
high diligence, honesty and sincerity. The person filling the role will have to be flexible to
take calls beyond working hours and attend to urgent requirements that may come up
from employees while travelling.
2. The role will report into the Admin Site Lead.
3. It requires receiving travel requests and arranging all the travel requirements by

**coordinating with the respective vendors for the below**:
a. Booking air/rail/bus tickets
b. Booking accommodation
c. Getting travel insurance
d. Organizing point to point pick up and drop by cab/taxi
e. Arranging foreign currency cards with bank and loading it with currency
f. Arranging foreign currency in cash
g. Attending to any emergencies or urgent requirements from employees while
travelling

**4. The role also requires**:
a. Helping employees fill Travel Request Forms and claims.
b. Maintaining up-to-date dashboards
c. Reporting the progress of each travel and issues that may arise, on a day-to-day
basis.
d. Escalating issues where required
e. Reporting issues and policy violations by employees promptly

A strong drive toward excellence
Working at JLL, you’ll see yourself working with many of the industry’s premier talents and innovators. That is why you must have a laser beam focus on excellence.

To land this job, you must be a graduate of any discipline with three to five years’ experience in transport management in a BPO setting. You must also demonstrate an aptitude in working with a team. Furthermore, you must have a solid background in developing and monitoring improvement programs.

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.