Executive - Voice/non Voice- Bhopal

7 days ago

Bhopal Madhya Pradesh, India Hexaware Technologies Full time

**Details for Voice Profile**:
**Responsibilities**:

- Escalates customer issues appropriately and correctly.
- Demonstrates timely accurate and professional customer service.
- Maintains a positive and professional demeanor and portrays the company in a positive light.
- Demonstrates knowledge and use of departmental resources, policies and procedures.
- Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions.
- Demonstrates appropriate sense of urgency for customer responses.

**Criteria**:

- Should be ready to work in flexible shifts (US shifts majorly) - 24
- 7 process.
- Adherence to company policies, rules and regulations.
- To follow quality processes thoroughly using checklist standards.
- Excellent English communication skills.

**Soft skills**:

- Ability to effectively communicate his/her thoughts in a well-organized manner.
- Excellent, live writing skills. Example: Ability to type a minimum of 22 words per minute with few grammatical errors in a back-and-forth conversation with a customer.
- Friendly and upbeat style.
- Ability to handle difficult or irate customers’ effectively.
- Ability to set expectations and deliver information in a positive and articulate way.
- Investigates and takes action to meet customer’s needs.
- Solves routine problems effectively, gathering the information necessary from the customer.
- Professional and positive in interactions with others and can establish rapport quickly.

**Eligibility**:
**Qualification - HSC and Above**

**Experience - Fresher or Experienced can apply**

**Others**:
**Shifts timings**: - Rotational Shifts

**Transport**: — One Side transport in nigh Shift.

  • Non Voice Process

    5 days ago

    Bhopal, Madhya Pradesh, India Glory Power Solutions Pvt Ltd Full time

    We are currently hiring for Customer Support Associate for Bhopal Location (Non Voice Process) - Excellent English Communication. - Education Any Graduate / Undergraduate (But not currently pursing applicants) - Fresher/Experience are eligible. - Comfortable with WFO. - Local of Bhopal. - Comfortable with Rotational shift & night shifts. - Good typing...

  • Voice Process

    5 days ago

    Bhopal, Madhya Pradesh, India 10x Growth Accelerator Full time

    Job Title: Outbound Voice Process Executive Location : Bhopal **Job Type**: Work From Office (WFO) Job Description: Key Responsibilities: Conduct outbound calls to potential customers to promote products and services. Maintain a positive and professional demeanor during customer interactions. Achieve daily and weekly call targets while ensuring...

  • Voice Process

    5 days ago

    Bhopal, Madhya Pradesh, India 10x Growth Accelerator Full time

    Job Title: Outbound Voice Process Executive Location : Bhopal **Job Type**: Work From Office (WFO) Job Description: Key Responsibilities: Conduct outbound calls to potential customers to promote products and services. Maintain a positive and professional demeanor during customer interactions. Achieve daily and weekly call targets while ensuring...

  • Voice Process

    5 days ago

    Bhopal, Madhya Pradesh, India 10xgrowthaccelerator Full time

    Job Title: Outbound Voice Process Executive Location : Bhopal **Job Type**: Work From Office (WFO) Job Description: Key Responsibilities: Conduct outbound calls to potential customers to promote products and services. Maintain a positive and professional demeanor during customer interactions. Achieve daily and weekly call targets while ensuring...

  • Email Chat Executive

    5 days ago

    Bhopal, India Connect Galaxy Full time

    **We are hiring !!!** **Process** - E-mail Chat ( WFO ) **Location** - Bhopal, Madhya Pradesh **Qualification** - Any Degree ( IT background not acceptable ) **Experience** - 0 -1 year of experience in BPO ( voice or non-voice) is mandatory **Age**: 21 - 40 **Salary** : 14k - 18k Take Home **Shift** : Night Shift (Cab available within 25 KMs) For...

  • Voice Process

    5 days ago

    Bhopal District, Madhya Pradesh, India 10x Growth Accelerator Full time

    Job Title: Outbound Voice Process Executive Location : Bhopal **Job Type**: Work From Office (WFO) Job Description: Key Responsibilities: Conduct outbound calls to potential customers to promote products and services. Maintain a positive and professional demeanor during customer interactions. Achieve daily and weekly call targets while ensuring...

  • Executive - Voice/Non Voice- Bhopal

    4 weeks ago

    Bhopal, India Hexaware Technologies Full time

    Details for Voice Profile: Job Responsibilities : Escalates customer issues appropriately and correctly. Demonstrates timely accurate and professional customer service. Maintains a positive and professional demeanor and portrays the company in a positive light. Demonstrates knowledge and use of departmental resources, policies and procedures. Maintains email...

  • Executive - Voice/Non Voice- Bhopal

    7 days ago

    Bhopal, Madhya Pradesh, India Hexaware Technologies Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Details for Voice Profile:Job Responsibilities :Escalates customer issues appropriately and correctly.Demonstrates timely accurate and professional customer service.Maintains a positive and professional demeanor and portrays the company in a positive light.Demonstrates knowledge and use of departmental resources, policies and procedures.Maintains email...

  • Call Support Executive

    7 days ago

    Bhopal, India Magnum Group Bhopal Full time

    We are Hiring chat support executive as well as voice support executive with Good communication skill. Education Required: -= Minimum 12th Language: - English Mandatory and any other regional language. Experiance: - Fresher and experiance both can apply. Contact no.: - +91-XXXXXXXXXX Regards, Rishabh Sen, HR Magnum Group **Job Types**: Full-time,...

  • Chat Support Executive

    4 days ago

    Bhopal, India Magnum Group Bhopal Full time

    We are Hiring chat support executive as well as voice support executive with Good communication skill. Education Required: -= Minimum 12th Language: - English Mandatory and any other regional language. Experiance: - Fresher and experiance both can apply. Contact no.: - +91-XXXXXXXXXX Regards, Rishabh Sen, HR Magnum Group **Job Types**: Full-time,...