
IT & Network Support - Fresher
7 days ago
**Job Purpose**
To support daily IT operations in Kochi and provide remote support to the UAE office. The fresher will assist in managing servers, networks, user issues, data backups, and ongoing infrastructure projects.
**Educational Qualifications**
- Diploma / BSc / BCA / B.Tech in Computer Science, IT, Electronics, or equivalent
- Certifications (optional but beneficial): CCNA, CompTIA Network+, MTA (Windows Server)
**Responsibilities**
- Assist with setup and management of Windows Server and Active Directory (AD)
- Help maintain user accounts, group policies (GPO), DNS/DHCP
- Support NAS storage systems (QNAP/Synology) - user access, folders, backups
- Monitor and report on backup health and DLM (Data Lifecycle Management) practices
- Provide first-level support to end users for hardware, network, and software issues
- Support deployment of design Software’s
- Help configure and maintain Fortinet firewalls and inter-office VPN connectivity
- Maintain IT asset logs, documentation, and SOPs
- Coordinate with vendors or remote support teams as needed
**Skills**
- Basic knowledge of IP networking (IP, DHCP, DNS, LAN/WAN)
- Familiarity with Windows OS, PC setup, and troubleshooting
- Understanding of basic server concepts (Windows Server, AD, DNS/DHCP)
- Interest or exposure to firewalls and network storage systems (NAS)
- Ability to communicate effectively and work under guidance
- Willingness to learn and take initiative in a small team environment
**Tools & Technologies**
- Windows Server 2022/2025
- Active Directory, DNS, DHCP, Group Policy
- Fortinet FortiGate firewall
- QNAP NAS
- Engineering Design software environments
- Remote support tools: Any Desk, Team Viewer, Ultra viewer
- Basic ticketing & documentation tools
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹12,500.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Shift:
- Day shift
Work Location: In person
Expected Start Date: 10/06/2025
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