Csr Us Voice Process

6 days ago


Gurugram Haryana, India Advatix Full time

**MUST HAVE EXCEPTIONAL ENGLISH COMMUNICATION AND INTERNATIONAL VOICE EXPERIENCE**
- Handle incoming calls and customer service inquiries efficiently.
- Identify and assess customer needs to ensure satisfaction.
- Build trust and maintain strong customer relationships through clear communication.
- Resolve customer issues by diagnosing problems, offering solutions, and following up to ensure resolution.
- Provide accurate information using appropriate tools and resources.
- Meet individual and team targets for service quality and call handling.
- Record customer interactions and maintain account documentation.

Pay: ₹30,000.00 - ₹38,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- US shift

**Experience**:

- International voice process: 1 year (required)

**Language**:

- English (required)

Work Location: In person



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