Customer Support Representative

3 days ago

Mansarovar Jaipur Rajasthan, India Style N Fashion Full time

**Company**: Style N Fashion (Name of the brand**:Fashiana**)
**Employment Type**: Full-Time

Fashiana is a growing fashion brand specializing in pure cotton outfits, vibrant prints, and mother-daughter twinning collections. Our goal is to provide a seamless and delightful shopping experience for our customers. We’re seeking a proactive Customer Support Executive to join our team and deliver outstanding service to our clients.

As a Customer Support Executive at Fashiana, you’ll be the first point of contact for our valued customers, managing queries through WhatsApp and phone calls. You will play an essential role in ensuring smooth communication, handling non-delivery resolution (NDR) cases, and escalating issues when necessary. We’re looking for someone who can manage a range of tasks calmly and provide helpful, clear resolutions to our customers' inquiries.

**Responsibilities**
- Respond to customer queries primarily via WhatsApp, with occasional calls as needed.
- Address and resolve NDR (Non-Delivery Report) cases, coordinating with customers on delivery updates and issues.
- Ensure customer satisfaction by providing timely and effective responses and resolutions to their concerns.
- Collaborate with internal teams to escalate any complaints or critical issues that require further action.
- Maintain accurate records of customer interactions and feedback.

**Requirements**:

- **Fluent in English**: Strong written and verbal communication skills are essential.
- **Multitasking Ability**: Comfortable managing multiple conversations and tasks at a moderate scale.
- **Adaptable to Feedback**: Open to receiving feedback occasionally and using it to improve the customer experience.
- **Customer Resolution Focus**: Ability to understand customer concerns and deliver the best possible solutions.

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹25,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Ability to commute/relocate:

- Mansarovar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 8078611422

  • Customer Support Representative

    1 week ago

    Mansarovar, Jaipur, Rajasthan, India Grow Hopes Full time

    Job Title: Customer Service Executive Type: Full-time, Regular / Permanent, Fresher Location: Mansarovar **Salary**: ₹23,000.00 - ₹32,000.00/month **Job Description**: As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our international clientele. Whether you're a seasoned...

  • Customer Service Representative

    4 days ago

    Mansarovar, Jaipur, Rajasthan, India GROW HOPES Full time

    Job Title: Customer Service Representative , Regular / Permanent, Fresher Location: Mansarovar Salary Range: ₹23,000.00 - ₹32,000.00 per month **Job Description**: As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our international clientele. Whether you're a seasoned...

  • Customer Support Executive

    2 weeks ago

    Mansarovar, Jaipur, Rajasthan, India Grow Hopes Full time

    Job Title: Customer Service Executive , Regular / Permanent, Fresher Location: Mansarovar and Sitapura Salary Range: ₹23,000.00 - ₹32,000.00 per month **Job Description**: As a Customer Service Executive, you will be the frontline representative providing top-notch customer service and support to our international clientele. Whether you're a seasoned...

  • Customer Support Representative

    2 weeks ago

    Mansarovar, Jaipur, Rajasthan, India La-terminus solutions Full time

    Eligibility: *Graduates *Fresher & Experienced *Technical support/troubleshooting experience preferred *18 Years to 35 Years *100% work from Office *Flexible to work in all shifts supporting EMEA customers *Fluent in spoken English (Versant B2) with basic technical knowledge Skill Set required: Technical knowledge, Sales Acumen, Customer Service...

  • Chat Representative

    1 day ago

    Mansarovar, Jaipur, Rajasthan, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Support Executive

    2 weeks ago

    Jaipur, India Customer Support Executive Full time

    Process - Chat/Voice Process, (Work From Office) Salary Slabs: - 14k to 34k ctc (Depends Upon Work Experience Documents, Please Check It Once Before Committing Any Salary ) Shifts - Rotational Shifts, 24*7 5.5 Working Days - Graduates, Undergraduates (Freshers And Experienced), All Can Be Hired Skills Required: - *Excellent Communication Skill...

  • Customer Support Representative

    2 weeks ago

    Pratap Nagar, Jaipur, Rajasthan, India Deeva JustPayon Private Limited Full time

    **Job Title: Customer Support Representative** **Location**: Deeva Justpayon India Private Limited **Company Overview**: Deeva Justpayon is a dynamic and rapidly growing [industry/sector] company committed to providing exceptional [products/services] to our valued customers. As part of our expansion plans, we are currently seeking a dedicated and...

  • Customer Service Representative

    3 days ago

    Jaipur, Rajasthan, India Glorious HR Services Full time

    This is a full-time on-site role for a Customer Service Representative located in Jaipur. The Customer Service Representative will be responsible for providing outstanding customer support, fostering positive customer experiences, and ensuring customer satisfaction. Other day-to-day tasks will include handling customer inquiries, complaints, and...

  • Customer Support Representative

    2 weeks ago

    Shyam Nagar, Jaipur, Rajasthan, India CARSE Full time ₹ 7,20,000 - ₹ 10,80,000 per year

    We are looking for a proactive and detail-oriented Customer Support Representative with strong communication skills and advanced Excel knowledge.Key Responsibilities:Handle customer inquiries via calls, emails, and chats in a professional manner.Maintain accurate customer records and update databases using Excel.Prepare and analyze daily/weekly/monthly...

  • Customer Service Representative

    3 days ago

    Jaipur, Rajasthan, India Jobwalas placement services Full time

    A customer service representative **supports customers by providing helpful information, answering questions, and responding to complaints**. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 -...