Chat-email Process Executive

2 weeks ago

Ahmedabad Gujarat, India S S INFOTECH Full time

**Responsibility**
- Outbound Calling (IVR)
- Outbound Calling (Pending Payment on Website)
- Outbound Calling to those customers who sent offline messages.
- Calling and convincing to those customers who request for cancellation of their order
- Taking Follow-up with the customers as well as the relevant department.
- Generate Sales out of Provided calling Data

**Person Specification**
- Good English communication skills, adapting your style to suit the customer and their needs
- Be able to provide excellent customer service, solving problems that. other retailers ignore
- Good in Excel.
- Strong interpersonal skills.
- Min Graduate

**Benefits**:

- Cell phone reimbursement
- Work from home

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

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