International Voice/ Chat

2 weeks ago

Pune Maharashtra, India Hunt Mantra Full time

**International Chat/ Blended Process (UK / AUS)**

**Location: Pune**

**Shift Timings: Fixed Day shifts**

**Off Days: Saturday & Sunday (Fixed Week Off)**

**Salary Package: Upto 40,000/- IN HAND**

**Benefits**:

- INCENTIVES APPLIED
- NO TARGET NO SALES
- TRANSPORTATION PROVIDED

**Responsibilities**:
*Handle customer queries regarding their existing insurance policies.

*Assist with queries related to policy coverage, terms, and documentation.

*Provide support in resolving insurance claim issues and status updates.

*Ensure accurate information is provided as per policy guidelines and compliance.

*Maintain high standards of customer service with empathy and professionalism.

*No sales, no upselling, no targets - purely service-based support.

**Key Requirements**:

- Minimum 1 Year of relevant experience in the International Process or Customer Support role.
- Excellent communication skills (verbal and written) with a strong command of English.
- Previous BPO, ex-comms, or international voice experience is preferred.

**Interview Process**:
**HR Round**: Initial screening and discussion of the role and benefits.

**Ops Interview**: Assessing your process knowledge and ability to handle calls.

**VnA**:Assessing your thought process as well as English Grammer

**Job Types**: Full-time, Permanent

Pay: ₹35,000.00 - ₹40,000.00 per month

**Benefits**:

- Commuter assistance
- Food provided
- Paid sick time
- Paid time off
- Provident Fund

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service : 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 7822837804

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