Call Centre Executive

4 days ago

Nashik Maharashtra, India Ace Consultants Full time

WE ARE HIRING

Job designation:

- Call Centre Executive

Job location:

- Nashik

**Salary**:

- 15,000-25,000

**Experience**:

- Total experience:

- 3 years of experience in a customer service or call center role.
- Minimum experience:

- 1 years experience in a customer service

Education:

- High school diploma or equivalent

Skillset:

- Good communication skills
- Proficiency with MS Office
- Proficiency in using call center software and CRM systems.

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

**Profile Introduction**:
As a Call Centre Executive, you will be the first point of contact for customers seeking assistance or information. Your role is pivotal in delivering exceptional customer service, resolving inquiries efficiently, and ensuring customer satisfaction. This position requires excellent communication skills, problem-solving abilities, and a customer-centric approach.

**Responsibilities**:

- Providing accurate information and assistance to customers regarding products, services, and company policies.
- Resolving customer complaints and concerns effectively and efficiently.
- Processing orders, cancellations, and returns as per company guidelines.
- Maintaining a high level of professionalism and empathy in all customer interactions.
- Documenting all customer interactions and transactions accurately in the system.
- Collaborating with other team members and departments to ensure seamless customer support.
- Adhering to call center protocols and performance metrics such as average handling time and first-call resolution.

**Requirements**:

- Excellent verbal and written communication skills.
- Strong interpersonal skills and ability to handle diverse customer personalities.
- Proficiency in using call center software and CRM systems.
- Ability to multitask and work efficiently in a fast-paced environment.
- Problem-solving skills and ability to think on your feet.
- Patience and empathy in dealing with customer concerns.
- Flexibility to work in rotating shifts, including evenings, weekends, and holidays.

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**

+91 8600149039

  • Call Centre Bpo Executive

    3 days ago

    Fort, Mumbai, Maharashtra, India A2tech Full time

    **Require Call Centre Bpo Executive for Thomascook Ltd in Fort and Lower parel** **Work Timing : 10amt o 6pm** **Key Responsibilities**: - Engage with website and social media leads interested in holiday tours. - Make outbound calls to prospective customers who have shown interest in our services. - Provide detailed information on various holiday...

  • Call Center Executive

    4 days ago

    Pune, Maharashtra, India V3 Infosolutions Full time

    Qualification : 12th/ Graduate can apply. Job Description : Answer incoming calls and respond to customer’s calls. Management and resolve customer complaints. Identify and escalate issues to supervisors. Provide product and service information to customers. Research required information using available resources. Route calls to appropriate resources....

  • Centre Coordinator

    4 days ago

    Andheri West, Mumbai, Maharashtra, India SIP Academy Full time

    **Job Role: Corporate Center Coordinator** **Product: Abacus** **Experience**: 1 to 3 years **Required Skills**: - Good communication - English and Hindi - Excel Skills - Tele - calling And marketing skills - Presentation Skills and Team handling - Academic counselling - New Student enrolment. - To meet and counsel parents visiting the Centre regarding...

  • Centre Head – Gift City

    3 weeks ago

    Nashik, Maharashtra, India TechConnexions - Startup Hiring Specialists Full time

    TechConnexions is hiring for a Centre Head – Gift City, GandhinagarLocation: Gandhinagar, Gujarat (Gift City)Experience Required: 18–22 yearsBudget: ₹45–49 LPAAbout Our Client:Our client is a global payments and transaction solutions provider operating across multiple geographies. They deliver secure, innovative, and compliant payment processing...

  • Operations Executive

    3 days ago

    Nashik, Maharashtra, India Nakshatra Technohub Pvt. Ltd. Full time

    **Job Title: Operations Executive (Data Entry & Calling)** **Location: Ambad MIDC, Nashik** **Company: Nakshatra Technohub India Pvt. Ltd.** We are seeking a motivated and detail-oriented individual to join our team as an Operations Executive. The role primarily involves data entry tasks and making outbound calls to support our operational activities....

  • Call Centre Executive

    4 days ago

    Thane, Maharashtra, India Itvedant Education Pvt Ltd Full time

    **Responsibilities**: - Responsible for the end to end student admission cycle. - Handling of student enquiries effectively. - Timely updation and scheduling of upcoming batches to all the concerned team members, trainers and students. - Achieving targets set by the Reporting Manager. - Maintain a MIS of the students who have taken admissions or have done...

  • Call Centre Agent

    20 hours ago

    Airoli, Navi Mumbai, Maharashtra, India ARME Consulting Full time

    **Seeking a skilled and motivated Tele Caller Executive for a BPO Company in the Real Estate Process. As a Tele Caller Executive in our Outsourcing/Offshoring industry, you will play a crucial role in selling Real Estate Products and services to prospective clients through telephone calls.** **Position**: Telecalling Executive/Inside Sales **Location**:...

  • Tele Calling Executive

    4 days ago

    Nashik, Maharashtra, India Impact HR & KM Solutions Full time

    Studying the details of each offering and remaining abreast of updates to these offerings. Obtaining and updating lists of individuals' contact details. Calling active and budding clients to encourage the purchase of items. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Communicating...

  • Call Center Executive

    20 hours ago

    Navi Mumbai, Maharashtra, India SCHR ENGAGING LLP Full time

    Job IdNEUSE-53 - Salary20000 to 30000 a month - Shift and scheduleRotational Shift - Job Timingas per shifts 8 hrs - Experience RequiresFresher /Commerce / BA Graduat - EducationGraduate Job Location Navi Mumbai **Responsibilities and Duties**: - Manage large amounts of inbound and outbound calls in a timely manner. - Maintains call centre database by...

  • Bpo Call Centre

    3 days ago

    Thane, Maharashtra, India Workfox consultant Full time

    **LOCATION:THANE /SANPADA/VASHI/VIDYAVIHAR.** **COMPANY**: - **Metropolis (Inbound process) /**: - **ICICI SECURITIES/**: - **IDFC PL/**: - **Bajaj Electricals/**: - **Godrej premium.**: - **Domestic (Healthcare)** A BPO executive has many tasks where the most important out of many is to ensure client or the customer's...