
Front Office Assistant-female
3 days ago
**About the company**:
Risaa IVF is a network of 10+ IVF clinics located in India, Nepal, and Bangladesh and has its headquarters in New Delhi. Risaa IVF is backed with India’s leading IVF specialist Dr. Rita Bakshi along with a solid team that is committed to providing you with a warm and understanding environment while you seek fertility diagnosis and treatment with us. Established in 2012, Risaa IVF provides state-of-the-art IVF Lab with latest world-class equipment and technology.
**Key Responsibilities**:
- Greet and assist patients and visitors in a courteous and professional manner.
- Handle patient registration and maintain accurate records in the hospital management system.
- Manage and process OPD billing
- Coordinate patient appointments with doctors, and ensure timely patient flow.
- Communicate and coordinate with diagnostic departments (e.g., ultrasound, pathology) for scheduling and preparation
**Donor & Surrogate Management**
- Assist with recruitment, screening, and onboarding of new egg/sperm donors and surrogates.
- Coordinate and schedule medical evaluations, psychological screenings, and legal consultations.
- Maintain accurate records and ensure compliance with ethical and regulatory guidelines.
**Communication & Support**
- Serve as a primary liaison between donors/surrogates and the clinic or agency.
- Provide emotional and logístical support throughout the journey.
- Ensure all parties are informed and feel supported during each step of the process
- Manage timelines for each case to ensure timely completion of steps.
- Work closely with intended parents, legal teams, medical professionals, and third-party agencies.
- Coordinate travel, appointments, and necessary documentation for donors/surrogates.
**Administrative Tasks**
- Maintain detailed records in a secure database.
- Prepare reports on donor/surrogate availability and case status.
***
- Interview: Walk-In
- Location: H-6, 2nd Floor, Green Park Main Market, Above Toothsi Clinic, New Delhi-110016
- Salary: Best in Industry
Pay: ₹30,000.00 - ₹35,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Work Location: In person
Application Deadline: 10/05/2025
Expected Start Date: 21/04/2025
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