Operations and Support Executive

7 days ago


Guwahati, India Vantage Circle Full time

ABOUT THE ROLE RESPONSIBILITIES - Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. - Suggest or inform customers about the best deals, offers, or promotions whenever they are available. - Identify and assess customers’ needs to achieve satisfaction by going the extra mile to engage customers. - Coordinate with cross-functional teams to achieve the highest level of customer satisfaction. - Display accurate and compelling offers/coupons with proper description and detailed information required for a user-friendly experience. - Greet customers warmly and ascertain the problem or reason for contacting. - Follow communication procedures, guidelines, and policies. **REQUIREMENTS**: - Experience of 1 year in customer service role handling customer support/technical queries. - Advanced computer skills with very good typing speed. - Excellent oral and written communication and people interaction skills. - Hands-on experience with ticketing software like Freshdesk/Freshchat. - Good analytical skills with active listening and attention to detail. - Ability to multi-task, prioritize and manage time effectively. - Work independently and own the raised matter till closure. - Work experience in SAAS companies is an added advantage A career with Vantage Circle will get you A "Great Place to Work-Certified" organization Employee Health Insurance Empowerment to innovate, take ownership, and drive positive change Rewards and Recognition incentives and Social Recognition Continuous Learning & Development opportunities Appreciation Based Culture Work Location: One location



  • Guwahati, Assam, India AMOLAKSHAYA TRADE AND CREDIT PVT LTD Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Title: Operations Executive (Mutual Funds & Insurance)Location: Chatribari, GuwahatiJob Type: Full-TimeExperience Level: Entry to Mid-LevelSalary: ₹8,000 – ₹15,000 (Negotiable) + Diwali Bonus + Yearly IncrementHolidays: As per Stock Market Holiday ListJob Overview:We are looking for an Operations Executive to manage back-office operations related...


  • Guwahati, Kolkata, India Executive Search Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title : Executive / Sr. ExecutiveDepartment : MI SalesLocation : Kolkata & GuwahatiJob Summary:We are seeking a motivated and result-driven Executive / Sr. Executive in MI Sales department. The role focuses on driving channel sales, partner development, market expansion, and sales enablement in the assigned territory (Kolkata and Guwahati). The candidate...


  • Guwahati, India Reliance Retail Full time

    Customer Experience Excellence Achieving high standards of customer service through effective management and operational strategies. Process Development & Implementation Focus on creating, optimizing, and enforcing new processes to improve store operations and efficiency. Operational Expenditure Management Responsible for managing and optimizing operational...


  • guwahati, India Reliance Retail Full time

    Customer Experience Excellence Achieving high standards of customer service through effective management and operational strategies.Process Development & Implementation Focus on creating, optimizing, and enforcing new processes to improve store operations and efficiency.Operational Expenditure Management Responsible for managing and optimizing operational...


  • Guwahati, Assam, India Reliance Retail Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Customer Experience Excellence Achieving high standards of customer service through effective management and operational strategies.Process Development & Implementation Focus on creating, optimizing, and enforcing new processes to improve store operations and efficiency.Operational Expenditure Management Responsible for managing and optimizing operational...


  • Guwahati, Assam, India Reliance Retail Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Customer Experience ExcellenceAchieving high standards of customer service through effective management and operational strategies.Process Development & ImplementationFocus on creating, optimizing, and enforcing new processes to improve store operations and efficiency.Operational Expenditure ManagementResponsible for managing and optimizing operational costs...


  • Guwahati, Assam, India Vasp Technologies Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are hiring an IT Support Executive to provide ERP and technical support, and handle client queries online and offline. 1-3 years of experience in IT Support or Service Desk. Strong communication, ERP knowledge, and problem-solving skills required.


  • Guwahati, Assam, India Knowledge Bridge Consulting Inc. Full time

    **Position**: Operations Executive **Location**: Assam (Remote with field visits as required) **Employment Type**: Full-time **About the Role** **Key Responsibilities** - Execute and oversee project operations across assigned districts in Assam. - Coordinate with schools, government officials, and community partners to ensure smooth implementation. -...

  • Operation Executive

    1 week ago


    Guwahati, Assam, India Vivek Jyoti Steel Full time

    **Full job description** We are seeking a dynamic and detail-oriented Operations Executive to join our team. The Operations Executive will play a crucial role in managing day-to-day operations, ensuring smooth coordination between various departments, and optimizing processes to enhance efficiency and customer satisfaction. **Responsibilities**: -...

  • Operation Executive

    2 weeks ago


    Guwahati, Assam, India Vivek Jyoti Steel Full time

    **Key Responsibilities**: - **Operational Management**: Monitor and streamline day-to-day business operations to ensure efficiency and effectiveness. - **Team Coordination**: Liaise with different departments to ensure smooth communication and collaboration for the successful execution of projects and operations. - **Process Improvement**: Analyze existing...