Operations and Support Executive

2 days ago

Guwahati, India Vantage Circle Full time

ABOUT THE ROLE RESPONSIBILITIES - Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. - Suggest or inform customers about the best deals, offers, or promotions whenever they are available. - Identify and assess customers’ needs to achieve satisfaction by going the extra mile to engage customers. - Coordinate with cross-functional teams to achieve the highest level of customer satisfaction. - Display accurate and compelling offers/coupons with proper description and detailed information required for a user-friendly experience. - Greet customers warmly and ascertain the problem or reason for contacting. - Follow communication procedures, guidelines, and policies. **REQUIREMENTS**: - Experience of 1 year in customer service role handling customer support/technical queries. - Advanced computer skills with very good typing speed. - Excellent oral and written communication and people interaction skills. - Hands-on experience with ticketing software like Freshdesk/Freshchat. - Good analytical skills with active listening and attention to detail. - Ability to multi-task, prioritize and manage time effectively. - Work independently and own the raised matter till closure. - Work experience in SAAS companies is an added advantage A career with Vantage Circle will get you A "Great Place to Work-Certified" organization Employee Health Insurance Empowerment to innovate, take ownership, and drive positive change Rewards and Recognition incentives and Social Recognition Continuous Learning & Development opportunities Appreciation Based Culture Work Location: One location

  • Operations Executive

    2 weeks ago

    Guwahati, Assam, India AMOLAKSHAYA TRADE AND CREDIT PVT LTD Full time

    Job Title: Operations Executive (Mutual Funds & Insurance) Location: Chatribari, Guwahati **Job Type**: Full-Time Experience Level: Entry to Mid-Level **Salary**: ₹8,000 - ₹15,000 (Negotiable) + Diwali Bonus + Yearly Increment Holidays: As per Stock Market Holiday List Job Overview: We are looking for an Operations Executive to manage back-office...

  • Channel Sales Executive

    3 days ago

    Guwahati, Kolkata, India Executive Search Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title : Executive / Sr. ExecutiveDepartment : MI SalesLocation : Kolkata & GuwahatiJob Summary:We are seeking a motivated and result-driven Executive / Sr. Executive in MI Sales department. The role focuses on driving channel sales, partner development, market expansion, and sales enablement in the assigned territory (Kolkata and Guwahati). The candidate...

  • Operations Support Manager

    3 days ago

    Guwahati, Assam, India Reliance Retail Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Customer Experience Excellence Achieving high standards of customer service through effective management and operational strategies.Process Development & Implementation Focus on creating, optimizing, and enforcing new processes to improve store operations and efficiency.Operational Expenditure Management Responsible for managing and optimizing operational...

  • Operations Executive

    4 days ago

    Guwahati, Assam, India Knowledge Bridge Consulting Inc. Full time

    **Position**: Operations Executive **Location**: Assam (Remote with field visits as required) **Employment Type**: Full-time **About the Role** **Key Responsibilities** - Execute and oversee project operations across assigned districts in Assam. - Coordinate with schools, government officials, and community partners to ensure smooth implementation. -...

  • Operations Executive

    3 days ago

    Guwahati, Assam, India soumyadip.c@smartprologistics Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Responsibilities :Manage overall Branch Operations.Handle Delivery Executives.Monitor daily activities.Maintain records.Report generation.Follow-ups.Inventory Management.Handling Escalations.

  • Operation Executive

    4 days ago

    Guwahati, Assam, India Vivek Jyoti Steel Full time

    **Full job description** We are seeking a dynamic and detail-oriented Operations Executive to join our team. The Operations Executive will play a crucial role in managing day-to-day operations, ensuring smooth coordination between various departments, and optimizing processes to enhance efficiency and customer satisfaction. **Responsibilities**: -...

  • Customer Support Representative

    3 days ago

    Guwahati, Assam, India HR Executive Consultants Delhi Full time ₹ 3,20,000 - ₹ 4,80,000 per year

    Job location will be in Ahmedabad, candidates are ready to relocate to Ahmedabad before joiningFace to face interview is in GuhawatiExcellent communication skills requiredIt is a Rotational shift(1 side cab)Interested candidates plz call Office cab/shuttleFood allowance

  • Computer Operator

    1 week ago

    Guwahati, India Talen Hire Full time

    As a Computer Operator, you will be responsible for operating and maintaining computer systems and peripherals, ensuring their smooth functioning and uninterrupted performance. Your role will involve monitoring system operations, performing routine checks, troubleshooting issues, and executing scheduled tasks to support the organization's computer...

  • Operations Support Manager

    2 weeks ago

    Guwahati, India Reliance Retail Full time

    Job Description Customer Experience Excellence Achieving high standards of customer service through effective management and operational strategies. Process Development & Implementation Focus on creating, optimizing, and enforcing new processes to improve store operations and efficiency. Operational Expenditure Management Responsible for managing and...

  • Customer Support Executive

    5 days ago

    Guwahati, India Career Wings Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...