Chat/voice Process-international Bpo Customer

2 weeks ago

Mohali, India Venture Quest Full time

Handle Queries & Complaints (International voice/non-voice process)
- Ensuring end to end resolution
- Ensure significant improvement in customer experience
- Researching, prioritizing & following up with clients about their concern.

Excellent English
Ability to compose grammatically correct, concise & accurate paragraphs
Must be comfortable in rotational shifts
UG/Grad
Fresh/Exp.
Immediate joiners only
Work from office only

**Perks and benefits**

Good Salary & great Incentives
5 days working
EPF & ESI

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹15,000.00 - ₹32,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Rotational shift
- US shift

Supplemental pay types:

- Performance bonus
- Shift allowance

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)
- Hindi (required)

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