Tele Caller Sales/customer Service Officer

2 weeks ago

Thane RS Thane Maharashtra, India SHALINI CABS PRIVATE LIMITED Full time

**Job Title: Telecaller - Sales (Inbound & Outbound)**

**Company**: Shalini Cabs Pvt. Ltd.
**Location**: Mumbai, Thane, Navi Mumbai
**Industry**: Travel / Cab Services / Mobility

**About the Company**

Shalini Cabs Pvt. Ltd. is a fast-growing, technology-driven travel company providing Airport Transfers, Local Rentals, Outstation Trips, Corporate Cab Services, and B2B Logistics. We operate 24×7 with a strong professional driver network across Mumbai Metropolitan Region.

Sales & Customer Service Associate - Shalini Cabs Pvt. Ltd.**

**Position Overview**

**Key Responsibilities1. Sales & Lead Conversion**
- Handle inbound enquiries (calls, WhatsApp, website leads) and convert them into confirmed cab bookings.
- Explain service offerings, packages, business models, and pricing to customers.
- Maintain high lead-to-booking conversion ratio.
- Follow up with potential clients for closures and repeat business.

**2. Customer Service & Relationship Management**
- Provide end-to-end assistance to clients from enquiry to trip completion.
- Resolve customer concerns promptly and professionally.
- Maintain high customer satisfaction and retention.

**3. Driver Pool & Operations Handling**
- Coordinate with drivers for booking allotments and trip updates.
- Maintain driver roster, availability, performance tracking, and discipline.
- Ensure drivers follow company policies, behaviour standards, and customer service guidelines.

**4. Investor & Partner Conversion**
- Explain Shalini Cabs business models and opportunities to potential investors.
- Convince drivers/owners to join our platform under Sahakar Taxi Model, Rental Model, DSE Model, etc.
- Build trust and long-term relationships with partners and car owners.

**5. Communication & Reporting**
- Communicate in **English, Hindi, and Marathi** as needed.
- Maintain CRM records, daily booking reports, and performance logs.
- Work closely with Sales, Operations, and Driver Management teams.

**Required Skills & Competencies**
- Strong **sales and negotiation skills**.
- Excellent **English speaking ability** (Hindi/Marathi added advantage).
- Confident on phone calls and customer interaction.
- Ability to convince investors, car owners, and drivers.
- Good problem-solving and follow-up skills.
- Basic knowledge of cab services, bookings, and operations is preferred.
- Ability to multitask and work in a fast-paced environment.

**Qualifications**
- Minimum 12th Pass; Bachelor's degree preferred.
- 1-3 years of experience in Sales / Customer Service / Travel / Cab Industry preferred.
- Freshers with strong communication skills may also apply.

**Employment Type**
- Full-time (Office-based)
- Shift flexibility required

**Salary**
- Competitive salary + Attractive incentives based on sales & conversions.

Pay: ₹20,000.00 - ₹25,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Travel planning: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person

  • Tamil Tele Caller

    3 days ago

    Thane, India Expressions Learning Resources Pvt. Ltd. Full time

    TELE CALLERS MALAYALAM, TAMIL, KANNDA, Tamil Tele caller Job Description - **Role**: Tele caller Executive - **Responsibilities**: - Make outbound calls to potential customers. - Provide information about products/services. - Generate and follow up on leads. - Maintain customer records and update databases. - Achieve daily, weekly, and monthly targets. -...

  • Tele Caller

    2 weeks ago

    Thane, India Square Yards Full time

    as a tele caller, your responsibilities will include making calls to potential customers to promote products or services, handling customer inquiries, and maintaining customer satisfaction. you will be responsible for achieving sales targets, maintaining call records, and following up on leads. skills required for this role include proficiency in microsoft...

  • Tele Caller Intern

    1 week ago

    Thane, India Triedge Solutions Full time

    **Position**: Tele Caller Intern **JOB DESCRIPTION**: - Job Description: We're looking for fresher’s to join our team as Tele Callers. In this role, you'll reach out to potential customers, introduce our products or services, and encourage them to take action. No prior experience needed; we offer comprehensive training. This is a great opportunity to...

  • Tele Caller

    4 days ago

    Thane, India Chadha Residency Full time

    we are looking for 250 tele caller posts in vangani, thane with deep knowledge in outbound calling and required educational qualification is : 12th pass, 10th pass, post graduate diplomaExperience 1 Years No. of Openings 250 Education 12th Pass Role Tele Caller Industry Type Call Centre / BPO / KPO / ITES / LPO Gender ( Male / Female ) Job Country India Type...

  • Tele Caller

    7 days ago

    Thane, India Dyneton Full time

    **Job Title**: Tele Caller **Company**: Dyneton **Location**: Thane, Maharashtra **Job Type**: Full-Time **Job Summary**: **Key Responsibilities**: **Client Engagement**: - Make outbound calls to potential and existing clients. - Understand clients’ business needs and tailor recommendations accordingly. **Sales and Lead Conversion**: - Address client...

  • Urgent Hiring for Tele Caller

    2 days ago

    Thane, India Sarvppratham Developers Pvt ltd Full time

    **Job description** - Making Outbound Calls: Tele-callers are responsible for making outbound calls to potential clients to introduce them to the company's properties and to set up appointments for property viewings. - Qualifying Leads: Tele-callers should be able to determine the level of interest of the potential client and whether they are a qualified...

  • Tele Caller Executive

    7 days ago

    Thane, India Watchyourhealth Full time

    **About COMPANY Watch Your Health **(WYH) is a prominent Health-Tech provider in the Indian healthcare space since 2015, providing Hi-End B2B customized wellness solutions to insurance companies, Pharma companies, Hospitals and Path Labs. We are partners to these companies who reward healthy behavior & innovatively driving Client Engagement & Digital...

  • Tele Caller-CONSUMER SERVICE GROUP-Sales

    3 weeks ago

    Thane, India Kotak Mahindra Bank Limited Full time

    Job Description Tele Marketing Executive - Business Loan Business Loan Thane Tele Caller E0 Job Role - Obtaining and updating list of contact details of the clients. - Local calling to customers and pitching them about the Business loan offerings. - Calling active clients to encourage them to take up the offer. - Addressing client's uncertainties, grievances...

  • Tele Caller

    2 days ago

    Thane, India Abhinav Institute of Technology and Management Full time

    **Hiring for Tele Caller** Location - Thane West, Gokhale Road Qualification - Any Graduate Freshers Can Apply Salary - 15,000k Age - 19-35 yrs Need Knowledge - MS -Word, Excel Contact - 7400148340 **Job Types**: Full-time, Fresher Pay: Up to ₹15,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass)...

  • Tele Sales Execuive

    2 days ago

    Thane, India LA DENSITAE HAIR TRANSPLANT Full time

    Job Title: Tele Caller Executive - Walk In HR Contact : 9067000722 *Job Summary* We're seeking a dynamic and results-driven Tele Caller Executive to drive sales growth for our Hair Transplant Clinic. As a Tele Caller Executive, you'll play a key role in generating leads, converting prospects into customers, and promoting our services. *Key...