Front Desk Receptionist

2 weeks ago


Kasarvadavali Thane Maharashtra, India Skin World Clinic Full time

Key Responsibilities

Front Desk & Client Handling:
'¢ Greet and assist patients/clients in a warm and professional manner.

'¢ Handle incoming calls, inquiries, and appointment bookings efficiently.

'¢ Provide basic information about treatments, procedures, and clinic policies.

'¢ Ensure smooth check-in and check-out of clients.

Appointment & Calendar Management:
'¢ Manage Dr. Sonam Ramrakhiani's calendar, scheduling patient consultations and follow-ups.

'¢ Coordinate appointments to optimize the clinic's schedule and minimize wait times.

'¢ Confirm bookings and send reminders to clients via call, SMS, or WhatsApp.

Administrative & Operational Support:
'¢ Maintain and update patient records with accuracy.

'¢ Assist in handling billing, invoices, and payment follow-ups when required.

'¢ Support in stock management of clinic supplies and consumables.

'¢ Coordinate with vendors and service providers when needed.

'¢ Assist in handling social media inquiries and basic online correspondence.

Requirements & Skills:
'¢ Prior experience in front desk, reception, or administrative roles (preferably in a clinic, hospital, or wellness center).

'¢ Strong communication skills in English, Hindi, and Marathi (preferred).

'¢ Proficiency in MS Office (Word, Excel) and appointment scheduling software.

'¢ Ability to multitask, stay organized, and handle client interactions with patience and professionalism.

'¢ A proactive and problem-solving attitude.

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹18,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Morning shift
- Weekend availability

Application Question(s):
**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 3 years (required)

**Location**:

- Kasarvadavali, Thane, Maharashtra (required)

Work Location: In person



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