Hvac Service Co Ordinator

5 days ago


HBR Layout Bengaluru Karnataka, India Conair Engineering Pvt Ltd Full time

Key Responsibilities of an HVAC Service Coordinator:

- **Customer Interaction**:Answer customer inquiries, take service requests, and explain service procedures.
- **Service Scheduling & Dispatching**:Plan and schedule service appointments, dispatch technicians to service locations, and ensure accurate work order information is communicated.
- **Work Order Management**:Process, track, and close out work orders, ensuring proper documentation and billing.
- **Data Management**:Maintain accurate records of service calls, customer information, and parts inventory.
- **Inventory Management**:Monitor parts and supplies, order necessary items, and track shipments.
- **Communication & Reporting**:Communicate with technicians, customers, and management on service progress, issues, and resolutions, and prepare reports on service performance.
- **Problem Solving**:Assist in resolving customer issues and escalating problems to appropriate personnel.
- **Administrative Support**:Provide general administrative support to the service team and management.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person


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