Presales Solution Architect

4 days ago

Bengaluru Karnataka, India Adobe Full time

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours

Customer Experience Architect (CXA) Job Description

A successful Customer Experience Architect acts as an SME for the suite of Adobe experience cloud products and services. They enjoy designing transformational solutions and working directly with customers to meet their business needs. An individual filling this role will work closely with the sales counterparts to influence and accelerate large sales opportunities, globally. Provides thought leadership and consultation throughout the life cycle of this transformation. This individual will act as a liaison between the internal and external stakeholders to align the right delivery strategy, estimates, and timelines to service client requirements.

**Job Description**:
Role Requirements
12+ years of experience in technical/ business / services pre-sales consulting, working as a solution architect with multiple Adobe Experience cloud products or leading DXPs.
Knowledge of current digital marketing trends and best practices on topics such as personalization, cross channel marketing, mobile, data driven optimization of experiences
Drive pre-sales activities to position successful delivery of customer solutions and accelerate sales pipeline. Orchestrate actions across product and delivery groups for seamless project execution.
Experience in leading workshops to define and prioritise client requirements and required Capabilities. Ability to ask hard questions during workshops and suggest best practices and efficient ways of implementing business processes
Proven ability to design and optimise business processes and to integrate business processes across disparate systems.
Ability to demonstrate concepts visually and in writing as the situation demands to guide stakeholders in thinking through all aspects of the ask

Desirable but not essential
Experience/Certification with Adobe experience cloud products
Understanding of custom software development processes and engagement methodologies
Experience in managing agile development projects
Experience as Consulting Manager or Senior Manager in a large consulting organization
Has experience that spans across delivery roles as well as contributions in the pre-sales domain.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

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