Mt-otc (Rcm)

**_Ready to shape the future of work?_**

**_At Genpact, we _**_don’t_**_ just adapt to change—we drive it. AI and digital innovation are redefining industries, and _**_we’re_**_ leading the charge. Genpact’s _**_AI Gigafactory_**_, our industry-first accelerator, is an example of how _**_we’re_**_ scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to _**_agentic AI_**_, our breakthrough solutions tackle companies’ most complex challenges._**

**_If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team _**_that’s_**_ shaping the future, this is your moment._**

**Responsibilities**

**Review and analyze outstanding Accounts Receivable reports to**identify** unpaid claims.

**Initiate follow-ups with insurance companies (via phone calls and portals) to check claim status and resolve denials or underpayments.**

**Document all actions taken on claims accurately in the client’s billing system.**

**Understand and interpret EOBs, remittance**advices**, and payer correspondences**.**

**Work on claim re-submissions, appeals, and corrective actions as needed.**

**Meet or exceed daily/weekly productivity and quality targets.**

**Stay current with payer policies, coding guidelines, and RCM best practices.**

**Qualifications we**seek** in you**

**Minimum Qualifications / Skills**

**Must have**B.Com** or**M.Com** degree**

**Preferred**Q**ualifications**/ Skills**

**E**xperience in US healthcare Accounts Receivable/AR follow-up.**

**Prior experience with a US healthcare outsourcing company or BPO is**mandatory**.**

**Strong knowledge of insurance denials, appeals, CPT/ICD codes, and healthcare billing concepts.**

**Excellent verbal and written communication skills; must be comfortable speaking directly with payors.**

**Strong analytical, investigative, and problem-solving abilities.**

**Proficient in using billing software, payer portals, and productivity tracking tools.**

**Passionate about healthcare revenue operations and delivering results.**

**Growth-oriented with a continuous improvement mindset.**

**Dependable team player with the ability to work independently when needed.**

**Prior experience with billing platforms like Athena,**Kareo**, or**AdvancedMD** is a plus.**

**Work Environment**

**Operate within a structured framework but is**you are**expected to be proactive and analytically independent in**your** own area of responsibility**

**Employment Type: Full-Time**

**Shift: [US Shift/Night Shift EST/EDT hours]**

**_Why join Genpact?_**

**_Be a transformation leader_**_ - Work at the _**_cutting edge_**_ of AI, automation, and digital innovation_**

**_Make an impact_**_ - Drive change for global enterprises and solve business challenges that matter_**

**_Accelerate your career_**_ - Get hands-on experience, mentorship, and continuous learning opportunities_**

**_Work with the best_**_ - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day_**

**_Thrive in a values-driven culture_**_ - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress_**

**_Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up._**

**_Let’s_**_ build tomorrow together._**

**_Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, _**_physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation._**

**_
Job_**_Management Trainee_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Jul 28, 2025, 4:14:31 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_