Operating Systems Programmer

**Job Title** -**Operating Systems Programmer**

Opportunity for a Mainframe z/OS Technical lead to support break fix, maintenance, service improvement and Business and infrastructure project delivery.

**The Purpose of This Role**

The Mainframe z/OS group provides a variety of services related to (z/OS) systems at Fidelity. Those services might include but are not necessarily limited to:
Basic technology and infrastructures:

- Data structures, databases, files, and I/O,
- System Administration,
- Network,*
- Network Administration,*
- Hardware,

Business knowledge:

- Business and IT functional knowledge,
- IT trends and emerging technologies,
- Collaboration and relationship management,
- Operational excellence;

**The Value You Deliver**
- 1 High level language (other than REXX), examples are SAS/Easytrieve/Java/ISPF Dialogs/Cobol/Assembler.
- Basic REXX knowledge (modifying existing programs).
- ISPF/TSO structures (ALTLIB, LIBDEF, MENU, REXX usage for product invocation).
- Coding new IVPs, which may include the use of an IVP REXX checking routine.
- Understanding of AUTOIVP/FIDDASH/FIDCLONE/AUTOSTAGE functionality.
- Use of jChange for change processing.
- Understand the IPL Process/Flow from the LOAD Address/LOADPARM through IVP5.
- Overview of the z/OS Storage Map, including 24/31/64, the “16MB line” and “the Bar”.
- Participate in the MOC rotation.
- Full problem resolution - Open issue, diagnose, fix (for less critical problems).
- DR understanding.
- Resolve health Checker issues.
- Basic SLIP processing (set slip for abend, display slip, enable, disable and delete commands).
- Install less complex OEM products.
- Become SME for 2 products (IBM or Non-IBM).
- Become secondary SME for 5 additional products (means some knowledge)
- Basic SMP/E knowledge.
- Increased diagnostic skills, understanding abend and wait state code, appreciation of the PSW.
- Understand PARMLIB naming convention standards.
- Understand and update common PARMLIB members.
- IBM and other vendor Utilities to senior levels.
- Intermediate OSS Standards - SYSPLEX & LPAR naming conventions, DASD naming conventions, IBM/OEM SYSRES knowledge, Clone Rollout process, RES vs Non-RES considerations, dataset naming standards (TECH, MAINT, SYSx).
- Able to initiate maintenance and follow an APAR or PTF through the entire life cycle.
- Intermediate Diagnosis with available messaging.
- Open problems with IBM (IBMLINK) and CA (Support Connect) and send diagnostic data (other vendors not reqd but nice to have).
- Assist with the product installation of an OEM product, and perform, as the SME, product upgrade to new release or version preserving permanent records and documentation to standard.
- Update OSS Sharepoint site in particular use of the OSS Turnover for search and creation of items.
- Learn a few useful operator commands (20).
- Understand and use Service Manager & PPM.
- Intermediate REXX knowledge (understanding more complex existing programs, write new programs).
- Advanced level of diagnosis for wait state conditions and how to resolve them.
- Advanced level of diagnosis for system ABEND codes and their relationship to SVCs.
- Implement upgrades to existing products, with an understanding of what the product does and implications of new features/enhancements that could affect the current release.
- Implementation of complex products and subsystem changes with little or no oversight.
- Participate in the OEM Coordinator role.
- Basic understanding of Logstreams (DASD/CF), including commands to display information.
- Familiarity with IPCS, for DAE and SADUMP.
- Overview of paging, how it works, RSM/VSM/ASM, Page Datasets (Common/PLPA/LOCAL).
- Trace setting and gathering for GTF and Component Trace.
- Advanced Slip settings (IF/SA/SB).
- Diagnostic commands for XCF, GRS conflicts.
- Increased understanding of PARMLIB members and their relationship, including Dynamic commands.
- Advanced DUMP knowledge (issuing commands with and without automation).
- Become SME for 5 products (IBM or Non-IBM).
- Become secondary SME for 10 additional products (means some knowledge).
- Intermediate SMP/E knowledge, diagnostics and debugging of issues.
- Understand the IBM Hiper Process.
- Install ServerPac for new Operating System (supervised).
- Understand Shopz and SMP/E Internet Retrieval.
- Basic USS and zFS knowledge including use of BPXMTEXT for message/codes lookup.
- Understand HOOKJOB.
- Understand, investigate and fix IVP errors.
- Increase knowledge of the IPL process.
- Knowledge of TCPIP
- Knowledge in VTAM
- Knowledge in Connect FTP,SFTP,Connect Direct

**The Skills that are Key to this role**

**Technical / Behavioral**
- Incident and Problem resolution in all LBG Mainframe z/OS areas
- Contribute to Service improvement plans for Mainframe z/OS environments
- Deliver Mainframe z/OS sysprog for Business projects
- Lead improvement initiatives in the Mainframe z/OS technical area
- Contribute to key Infrastructure delivery projects