Customer Support Associate

16 hours ago

Gurugram Haryana, India Group Bayport Full time

With reference to your Application, PFB the detailed job description along with company details:
Group Bayport, a US Headquartered Organization is a rapidly growing global e-Commerce, B2B2C, B2B and B2C organization and an industry leader in print technology, operates in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands - Banner Buzz, Covers & All, Vivyx Printing, Circle One, Giant Media, and Neon Earth. From full suites of trade show and small business marketing solutions to sophisticated outdoor living covers, signages and shades to eclectic personal accents and home decor, we help our customers, clients, and partners to make a personalized statement through customization.

While our advanced technology and customer focus are certainly our salient attributes, our true strength comes from our team of 1800+ people. We are seeking exceptional talent across the board to join us in our exciting growth journey.

For more about Group Bayport, please visit

Position : Customer Support Specialist

Experience : up to 4 yrs

Education : Any Graduation

Location : Ahmedabad / Gurugram

Key Responsibilities:

- Respond to customer inquiries and issues via phone calls with a high degree of expertise and professionalism.
- Provide in-depth and accurate information about our products and services to customers, catering to their specific needs and concerns.
- Resolve escalated customer concerns and complaints effectively, aiming for first-contact resolution and ensuring a high level of customer satisfaction.
- Ensure a superior customer experience through outstanding communication and advanced problem-solving skills.
- Collaborate closely with cross-functional teams to swiftly escalate and resolve intricate issues, drawing on your extensive experience in international customer support.

**Time and Venue (Walk-In Interviews)**

11th April'25, 10.00 AM - 6.00 PM

Office Address - Fourth Floor, IFFCO TOWER, Plot No. 3, Institutional Area, Sector 32, Gurugram, Haryana 122001 **(View on map)**

Contact - Mahesh
- 9958179478

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹40,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Overtime pay
- Shift allowance

Work Location: In person

**Speak with the employer**
+91 9328861332

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