Service Advisor

2 days ago


Dommasandra Bengaluru Karnataka, India Ezyman business services LLP Full time

**Customer service**: Greeting customers, answering their questions, and addressing their concerns
- **Appointment scheduling**: Booking appointments for customers based on technicians' availability
- **Estimating costs**: Consulting with mechanics to develop solution methods and provide time and cost estimates to customers
- **Communicating with customers**: Keeping customers informed on completion times, service expenses, and possible changes
- **Prioritizing services**: Prioritizing required services and providing options upon request
- **Submitting work orders**: Submitting work orders to technicians
- **Ordering parts**: Ordering needed parts
- **Collecting payment**: Collecting payment after repairs are completed

Service advisors need to be good at multitasking and have excellent communication skills. They also need to be patient and comfortable dealing with complaints

**Job Types**: Full-time, Permanent

Pay: Up to ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Yearly bonus

**Experience**:

- Multi Brand Car service: 3 years (preferred)

Work Location: In person


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