Technician - Hvac & Refrigeration

2 days ago

Bengaluru, India sanpar industries Full time

**Job Summary**

**Installation and Commissioning**
- Obtain the ICD with the details of the customer
- Visit the customer site and inform the customer on the requirements for installation
- Install and commission the products at the customer site
- Explain and train the customer to operate the product
- Prepare and send the installation and commissioning report to the superior
- Document all Maintenance/Repair and manage equipment’s records

**Periodic maintenance**
- Schedule the routine and periodic maintenance to minimize downtime and stoppage in the customer site
- Communicate the spares requirement for free replacement to the superior
- Ensure the spares required are available

**Troubleshooting & Breakdown Maintenance**
- Visit the customer site within the set timelines
- Troubleshoot and identify the problem in the system
- Inform the customer and the superior about the problem

**ASC & Spare Part Sales**
- Meet the set targets for ASC and spare part sales for the region consistently
- Establish contact and develop relationship with the customers
- Interact with customer and understand the need of the customer
- Explain the benefits of ASC to the customer
- Consult the superior on the commercial terms
- Negotiate with the customer on the price and timelines
- Provide the information on the customer, the customer requirement and commercial terms to the Customer Service team in the Corporate for preparing the proposal
- Follow-up with the customer for closure on the proposal
- Follow-up with the customer on pending payments
- Follow-up with the transporters for delivery of materials required for service
- Update the status of proposals, customer interactions, meetings in the system
- Collate feedback from customers on product features, quality, customer needs etc. to enable the Technical department to improve and develop new products
- Inform the superior about the customer’s expansion plans

**Salary**: ₹21,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Education**:

- Diploma (preferred)

**Experience**:

- Service in HVAC & Refrigeration: 4 years (preferred)
- Refrigeration: 1 year (preferred)
- Air-condition: 1 year (preferred)
- Industrial: 1 year (preferred)
- field service: 1 year (preferred)

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