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Telecaller (For Female Candidate)

3 weeks ago

Ulubari Guwahati Assam, India RS TRADERS Full time

**Company Name**: RS Trade House
**Location**: ULUBARI
**Position Type**: Full-Time
**Salary Range**: ₹10,000 - ₹12,000 per month

**About the Role**:
**Key Responsibilities**:

- Manage inbound and outbound customer calls professionally.
- Maintain and update customer databases with accurate and current information.
- Build and maintain long-term relationships with customers.
- Maintain and update customer records using **Google Sheets** and internal CRM tools.
- Handle customer queries, feedback, and complaints efficiently and with a positive attitude.
- Follow up with potential leads and assist in conversions.
- Coordinate with the internal team for smooth service delivery.
- Maintain records of interactions and transactions for future reference.
- Assist in generating customer insights and feedback to improve services.
- **Gender**: Female (as per job requirement).
- **Education**:Graduate in any discipline**.
- **Experience**: Minimum 6 months of experience in CRM, telecalling, or customer service roles
- **Language Proficiency**: Must be fluent in **Assamese, Hindi, Bengali and English.**:

- Should reside within 5-6 km radius of Ulubari, Guwahati

**Technical Skills**:

- Proficient in Google Sheets (data entry, sorting, filtering, basic formulas)
- Familiarity with CRM software is an added advantage

**Soft Skills**:

- Excellent verbal and written communication skills
- Good interpersonal and customer-handling skills
- Organized, proactive, and detail-oriented
- Positive attitude with a problem-solving mindset

**Why Join Us?**
- Competitive salary in the range of ₹10,000 to ₹12,000 per month
- Supportive and inclusive work environment
- Opportunity to grow within the company
- Chance to work with a customer-focused and dynamic team

**How to Apply**:
For any queries or more information, feel free to contact us at:
**7099077647**

Take the next step in your career—**Join RS Trade House and be the voice of our brand**

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person