Customer Support Coordinator

2 days ago

Coimbatore Tamil Nadu, India Quartr Design Full time

Position: Full Time (On-site)

Experience: Fresher - 3 Years

Language: Tamil, English and Hindi

**Key Responsibilities**:
**Customer Support**:

- Provide detailed information about our products and services, addressing any concerns or questions customers may have.
- Maintain a comprehensive understanding of our product offerings to effectively assist customers and make recommendations.

**Sales Coordination**:

- Identify sales opportunities through customer interactions and follow up on leads.
- Process orders and manage the sales pipeline, ensuring accurate and timely completion of sales transactions.
- Collaborate with the sales team to develop strategies for increasing sales and customer retention.

**Operations Support**:

- Assist in the planning and execution of online marketing campaigns.
- Coordinate with the internal team to gather requirements and ensure the smooth operation of digital marketing projects.
- Monitor and report on campaign performance, providing insights and recommendations for improvement.
- Support the development and implementation of standard operating procedures to enhance operational efficiency.

**Qualifications**:

- 1-2 years of experience in customer support, sales coordination, or operations support
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong organizational skills and attention to detail.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Problem-solving skills and a proactive approach to addressing challenges.
- Experience in shopify is an added advantage.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Work Location: In person

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