Customer Relation Executive

2 weeks ago

Malad Mumbai Maharashtra, India ONIQ SERVICES PRIVATE LIMITED Full time

To ensure complete ownership of customer Queries and guarantee end-to-end sasfacon with our services.
- List down necessary information and suggest best solutions that benefit the customer keeping customer satisfaction, effectiveness, efficiency and quality on top.
- Demonstrated consultative experience, ability to influence, resourceful -Gather relevant informaon from customers as required and update it accurately to facilitate the decisioning process
- To collaborate with various teams within the ecosystem of Traya to idenfy opmal soluons for our customers.
- To prepare observaons to stakeholders to help derive beer acons for connuous improvement

WHO YOU ARE?
- Very clear communicaon (Verbal + Wrien)
- You are a team player.
- You are paent and kind.
- You are self-movated.
- You are challenge oriented and want to improve the process.
- You are autonomous.
- Quick problem solver, smart, and always up for challenges.
- Vital and Responsible personality.
- You are versale and can multask.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,000.00 - ₹23,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Malad, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

**Speak with the employer**
+91 7004466143

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