Customer Service Executive

1 week ago

Bengaluru Karnataka, India Regaliaa Buildtech & Services Pvt. Ltd. Full time

Job Title: Customer Service Executive cum Retail Store Auditor

Location: Elements Mall, Bangalore

**Job Type**: Full-Time

**Job Description**:
Key Responsibilities:
1. Customer Service:

- Greet and assist customers in a friendly and professional manner.
- Address customer inquiries and resolve issues promptly to ensure a positive shopping experience.
- Provide product knowledge and recommendations to enhance customer satisfaction.

2. Retail Store Auditing:

- Conduct regular audits of shop stocks to ensure inventory accuracy and availability.
- Monitor and assess the front display to ensure it aligns with brand standards and attracts customers.
- Identify and report any discrepancies or issues related to stock levels and display arrangements.

3. Store Assessment:

- Evaluate store layout and merchandising strategies to optimize customer flow and product visibility.
- Provide feedback and suggestions for improving the overall shopping experience and store performance.
- Collaborate with the management team to implement changes based on assessment findings.

4. Communication:

- Maintain clear and effective communication with team members and management.
- Participate in team meetings and training sessions to enhance skills and knowledge.

5. Fashion Awareness:

- Stay updated with the latest fashion trends and product offerings to provide informed assistance to customers.
- Assist in organizing promotional events and displays that align with current fashion trends.

Qualifications:

- Bachelor’s degree in any field; a degree in fashion or related courses is a plus.
- Fresher’s are encouraged to apply.
- Strong verbal and written communication skills.
- Excellent interpersonal skills and a customer-oriented attitude.
- Ability to work in a fast-paced retail environment.
- Basic knowledge of inventory management and retail operations is an advantage.

**Skills**:

- Strong attention to detail and organizational skills.
- Ability to work collaboratively within a team.
- Problem-solving skills and the ability to think on your feet.

What We Offer:

- Competitive salary and benefits package.
- Opportunities for growth and career advancement.
- A dynamic and supportive work environment.
- Employee discounts on products.

If you are passionate about customer service and retail, and you are excited to be part of a vibrant team in a trendy mall setting, we would love to hear from you

How to Apply:
**Benefits**:

- Provident Fund

Shift:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

Expected Start Date: 27/08/2024

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