Front Desk Executive

3 days ago

Noida Uttar Pradesh, India Worknomic Pvt. Ltd. Full time

**Front Desk Operations**:
**Job Overview**:
We are seeking a dynamic and friendly **Front Desk Executive / Receptionist** to be the face of our co-working space. This role is pivotal in creating a welcoming and efficient environment for members, visitors, and staff. You will be the first point of contact for our community and play a key role in delivering a positive customer experience while supporting day-to-day front office operations.

**Key Responsibilities**:
**Front Desk Operations**:

- Greet and welcome all members and visitors with warmth and professionalism.
- Maintain the reception area, meeting rooms, and common areas to ensure cleanliness and organization.

**Facility Coordination**:

- Coordinate with housekeeping, security, and facility teams for smooth daily operations.
- Keep in continuous touch with the Facility Manager regarding building maintenance and operations.

**Member and Visitor Management**:

- Manage member check-ins, visitor logs, and access control.
- Handle incoming and outgoing couriers and packages efficiently.

**Scheduling and Administrative Support**:

- Assist in scheduling and managing meeting rooms and event spaces.
- Support onboarding of new members and provide them with essential information.
- Assist with administrative tasks, data entry, and maintaining records.

**Issue Resolution and Community Engagement**:

- Escalate issues and feedback to the appropriate teams for timely resolution.
- Promote community events and support community engagement activities.

**Client and Broker Interaction**:
**Key Requirements**:

- Proven experience in a similar front office, receptionist, or customer service role (preferably in hospitality or co-working).
- Excellent verbal and written communication skills.
- Warm, approachable personality with a customer-first attitude.
- Strong organizational and multitasking skills.
- Proficiency in MS Office and basic tech tools (experience with CRM or coworking platforms is a plus).
- Ability to remain calm and composed in a fast-paced environment.
- Minimum qualification: Graduate in any discipline.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Work Location: In person

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