Guest Relation Executive

1 week ago

Tirupati, India Robo Diner Full time

Responsibilities:
Greeting and welcoming guests as they arrive at the restaurant with a warm and friendly demeanor.

Managing reservations and coordinating seating arrangements to ensure efficient utilization of tables and smooth customer flow.

Assisting guests in making reservations, providing information about the restaurant's services, menus, and special promotions.

Handling guest inquiries, concerns, and complaints promptly and professionally, striving to resolve issues to the guests' satisfaction.

Maintaining an organized reservation system, accurately recording guest information and special requests.

Collaborating with the restaurant staff to ensure efficient and timely service delivery.

Monitoring and managing the waiting list during peak hours, keeping guests informed about the estimated wait times and offering alternatives when necessary.

Ensuring that guests with special requests or preferences, such as dietary restrictions or celebrations, receive personalized attention and appropriate arrangements are made.

Assisting in coordinating special events or private dining reservations.

Maintaining a clean and organized reception area, including the entrance, waiting area, and host/hostess station.

Collaborating with other departments, such as the kitchen and serving staff, to ensure a seamless guest experience.

Upselling menu items, beverages, or special promotions to guests, in line with established guidelines.

Keeping up-to-date with menu offerings, daily specials, and restaurant policies to provide accurate information to guests.

Participating in staff meetings, training sessions, and ongoing development programs to enhance job knowledge and skills.

Adhering to health and safety regulations and maintaining a high standard of cleanliness and hygiene.

**Requirements**:
Previous experience in a customer service role, preferably in the hospitality industry.

Excellent interpersonal and communication skills, with the ability to build rapport with guests.

Strong organizational and multitasking abilities to manage reservations and guest flow effectively.

Problem-solving skills and the ability to handle guest concerns and complaints with patience and professionalism.

A friendly and outgoing personality with a passion for providing exceptional customer service.

Knowledge of restaurant operations, menus, and basic food and beverage terminology.

Familiarity with reservation management systems and basic computer skills.

Flexibility to work in shifts, including evenings, weekends, and holidays.

High school diploma or equivalent qualification. A degree or certification in hospitality management is a plus.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: From ₹20,000.00 per month

**Benefits**:

- Commuter assistance
- Food provided

Schedule:

- Day shift
- Monday to Friday
- Night shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Tirupati, Andhra Pradesh: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**
+91 8921883023

  • Relations and Outreach Executive

    2 days ago

    Tirupati, India BriBooks Full time

    Position Title: Relations & Outreach Executive Location: Gurugram | HybridJob Type: Full-Time Experience Required: Minimum 1 year Job Summary: BriBooks - the world’s largest student publishing platform - is seeking a dynamic, relationship-driven individual to strengthen our partnerships with schools across international markets. This role combines...

  • Relations and Outreach Executive

    1 day ago

    Tirupati, India BriBooks Full time

    Position Title: Relations & Outreach Executive Location: Gurugram | HybridJob Type: Full-Time Experience Required: Minimum 1 year Job Summary: BriBooks - the world’s largest student publishing platform - is seeking a dynamic, relationship-driven individual to strengthen our partnerships with schools across international markets. This role combines...

  • Front Office

    4 days ago

    Tirupati, Andhra Pradesh, India Naukri Hospitality Jobs Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    We are looking for a highly skilled and experienced Front Office - Guest Service Associate to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch guest service.Roles and ResponsibilityManage front office operations, including handling guest inquiries and resolving issues professionally.Provide...

  • Deputy General Manager

    3 days ago

    Tirupati, India Brandix Full time

    SCOPE The Industrial Relations Lead - India is responsible for building and sustaining a positive and harmonious employee relations climate across the Region. The role holder will oversee industrial relations strategy, grievance management, compliance with labour legislation, and committee engagement to ensure workplace harmony and minimize industrial...

  • Admin Manager

    4 weeks ago

    Tirupati, India Simpolo International Private Limited Full time

    Job description: Roles and Responsibilities : Transport management: Daily scheduling of guest and visitor pick-ups and drop- off, managing driver shift rosters, overseeing vehicle maintenance and service schedules, and ensuring timely renewal and verification of all vehicle documentation. Canteen management: Oversaw daily operations including procurement,...

  • General Manager-Courtyard By Marriott Tirupati

    2 days ago

    Tirupati, Andhra Pradesh, India Marriott International Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Additional InformationJob Number Job CategoryProperty LeadershipLocationCourtyard By Marriott Tirupati, One Marriott Drive, Tirupati, India, IndiaScheduleFull TimeLocated Remotely?NPosition Type ManagementJOB SUMMARYFunctions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including: managing...

  • Industrial Relations Executive

    1 week ago

    Tirupati, Vizianagaram, India Denave Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Responsibilities:Ensure compliance with labor laws & regulationsCollaborate with management on workforce planning & developmentManage industrial relations through CNC machines, VMC maintenance & filtration systems

  • Sales Executive

    4 days ago

    Tirupati, India IHCL Full time

    15 Oct 2025 **Business Unit**:Ekante Bliss, Tirupati - IHCL SeleQtions **Department**:Commercial **Description**: - About IHCL- Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences...

  • Hotel Operations Manager

    4 weeks ago

    Tirupati, India Garuda Nest Full time

    Company Description Garuda Nest offers homestays and deluxe rooms for travelers visiting Tirupati and Tirumala for Lord Venkateswara's Darshan. Our services include accommodation, local temple guidance, and local travel support, including airport pickup and drop. We are committed to providing an excellent stay experience for all our guests. Role Description...

  • Sales Executive

    2 days ago

    Tirupati, Andhra Pradesh, India Svvayam Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionRole DescriptionThis is a full-time on-site role for a Sales Executive. The position is located in Tirupati Urban. The Sales Executive will be responsible for identifying new business opportunities, generating leads, managing accounts, and maintaining strong relationships with leads. Day-to-day tasks include communicating with clients,...