Customer Support Executive

2 days ago

Mysuru Karnataka, India Consult Hagnos Full time

Job description:

- Should be capable of handling calls (inbound & outbound) for long duration, on voice or

video
- A cross selling specialist, identify opportunities to promote additional products or

services to existing customers, enhancing overall sales.
- Responsibilities include analyzing customer needs.
- Effective communicating benefits to drive revenue growth.
- Strong communication in sales skills is essential for success in this role.
- Should be empathetic to customers QRC and have excellent probing and problem-solving

skills to handle irate customers
- Should be open to working in a rotational shift
- Should dedicate for continuous learning of products, processes and market
- Should be a team player and willing to help new and fellow CSRs to come up the curve
- Discuss action plan to achieve assigned input and output targets

Should be able to work under pressure situation and achieve agreed targets
- Ability to exercise required independent judgement in dealing with situations, in adherence

and accordance with the company protocols

**Job Types**: Full-time, Permanent

**Salary**: ₹11,546.20 - ₹18,419.14 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Work Location: In person

**Speak with the employer**

+91 9174653368

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