Restaurant Hostess

2 days ago

Wakad Pune Maharashtra, India Gigadocs Softtech Private limited Full time

The Restaurant Hostess is the first point of contact for guests and plays a key role in creating a welcoming dining experience. Responsible for greeting guests, managing reservations, and coordinating table assignments, the hostess ensures smooth guest flow and maintains the overall ambiance of the restaurant.

**Key Responsibilities**:

- Warmly greet guests upon arrival and escort them to their tables.
- Manage table reservations and maintain an accurate waitlist using the reservation system or logbook.
- Ensure the restaurant seating plan is effectively managed to optimize guest satisfaction and table turnover.
- Provide menus, introduce the server, and answer basic guest queries about the restaurant.
- Maintain the cleanliness and presentation of the hostess station and entrance area.
- Handle guest inquiries, special requests, or complaints professionally and promptly.
- Coordinate with servers, restaurant managers, and kitchen staff to ensure smooth operations.
- Assist with arranging table settings for special occasions or large groups.
- Maintain a positive and professional demeanor at all times, offering outstanding customer service.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Paid sick time
- Provident Fund

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