Customer Service Representative

1 week ago

Navi Mumbai Maharashtra, India NOV Inc. Full time

**Job Description**:

- Contacts potential and existing customers to qualify leads and market products and services.
- Emphasizes saleable features, quotes prices and credit terms.
- Builds and maintains customer relationships.
- Prepares reports of business transactions.
- Enters new customer data and other sales data for current customers into computer database.
- Works with outside sales representatives to keep account activities and literature up to date.
- Investigates and resolves customer problems with deliveries.
- Maximize operating profits while gaining market share through superior customer service.
- Comply with all NOV Company and HSE procedures and policies.
- Update & Process item pricing & cost related structure.
- Perform other work related tasks as assigned.

Job Requirement
- Diploma/Tertiary or equivalent combination of education and experience
- At least 3 years of working experience in sales or in a technical occupation to the product or manufacturing environment.
- Familiar with ERP system will be an advantage
- Ability to complete assignment on time
- Independent, able to work under mínimal supervision
- Possess good oral and written communication skills

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