Customer Support Executive

3 days ago

Navi Mumbai Maharashtra, India Property Pistol Realty Full time

Exp-1-3 Years in Customer Support/Blended process/ Real estate/ BPO

Location: Belapur, Navi Mumbai

Package:

- Upto 35k
- Password reset / Feedback
- Personal details update
- Pan card and RERA certificate request to create invoices
- GST certificate request to create invoices
- API integration
- Syndicate CRM Tickets
- Channel partner process
- Documents received from the client
- Approval of referral bonus
- Loan-related calls
- Appreciation Mails
- Status of client update from internal team
- Website updation
- Assist clients in understanding the buying, selling, and renting processes.
- Schedule property viewings and coordinate with agents and clients.
- Maintain accurate records of client interactions and property listings in our CRM system.
- Provide clients with market updates and property information.
- Collaborate with agents and other departments to resolve client issues and enhance service delivery.
- Gather feedback from clients to improve services and client satisfaction.
- Stay informed about market trends, property listings, and company services.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Schedule:

- Day shift
- Morning shift

Application Question(s):

- Do you have experience in blended process

**Experience**:

- bpo: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 8828185227

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