Email & Chat Executive- French

4 days ago


Thane, India I Growh Services LLP Full time

**Compulsory B2 level completed OR Graduated in French OR Diploma in French.**

**Responsibilities**:
**Respond to inquiries via chat promptly and professionally.**

**Escalate complex or unresolved issues to a higher level of support.**

**Communicate process information and updates to customers.**

**Collaborate with team members to improve customer support processes.**

**Stay up to date with process and services.**

**Monitor and manage multiple chat conversations simultaneously.**

**Adhere to company policies and procedures in resolving complaints.**

**Participate in regular training sessions to enhance product knowledge and customer service skills.**

**Job Types**: Full-time, Permanent

Pay: ₹35,000.00 - ₹35,284.62 per month

Work Location: In person

**Speak with the employer**
+91 7900117773



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