Email & Chat Executive- French
4 days ago
**Compulsory B2 level completed OR Graduated in French OR Diploma in French.**
**Responsibilities**:
**Respond to inquiries via chat promptly and professionally.**
**Escalate complex or unresolved issues to a higher level of support.**
**Communicate process information and updates to customers.**
**Collaborate with team members to improve customer support processes.**
**Stay up to date with process and services.**
**Monitor and manage multiple chat conversations simultaneously.**
**Adhere to company policies and procedures in resolving complaints.**
**Participate in regular training sessions to enhance product knowledge and customer service skills.**
**Job Types**: Full-time, Permanent
Pay: ₹35,000.00 - ₹35,284.62 per month
Work Location: In person
**Speak with the employer**
+91 7900117773
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