Teller/customer Service

2 weeks ago

Ganapathi Coimbatore Tamil Nadu, India SRI AKSHARRA PRINT SOLUTIONS Full time

Tele calling, also known as telemarketing or phone sales, involves making outbound calls to potential customers with the aim of promoting a product, service, or event. Here are some simple points for a tele calling job description:
**Responsibilities**:

- Make outbound calls to potential customers using a prepared script.
- Introduce and explain products or services to prospects.
- Answer questions about products or the company.
- Obtain customer information and maintain a database.
- Schedule appointments or follow-up calls with leads.

**Qualifications**:

- Excellent communication skills in the language(s) required.
- Basic computer and data entry skills.
- Previous experience in telemarketing or customer service is a plus.

**Key Skills**:

- Persuasive communication.
- Active listening.
- Patience and resilience.
- Time management.
- Ability to handle rejection.

**Training**:

- Provide initial and ongoing training on product knowledge and communication techniques.
- Regularly update staff on new products or services.

**Reporting**:

- Prepare regular reports on call outcomes and sales performance.

**Customer Feedback**:

- Gather customer feedback and report insights to improve products or services.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹8,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Tamil (preferred)

Ability to Commute:

- Ganapathi, Coimbatore, Tamil Nadu (required)

Ability to Relocate:

- Ganapathi, Coimbatore, Tamil Nadu: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9688922555

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