Sales and Marketing Intern

8 hours ago

Bengaluru Karnataka, India Aster DM Healthcare Full time

**Role Overview**:
As a Digital Health Intern, you will support the Aster unit’s digital transformation initiatives under the guidance of the Business Head - Provider Stream. This internship provides hands-on experience with the implementation, adoption, and daily operations of our digital - the ‘Aster Health’ app. You will assist in engaging hospital staff and patients, gathering feedback, and ensuring smooth functionality of digital platforms onsite.

**Responsibilities**:
**1. User Engagement & Feedback Collection**
- Interact with patients, doctors, and support staff to gather structured feedback on the app experience.
- Document challenges, pain points, and suggestions from users.
- Conduct quick surveys or interviews to capture user sentiment and behavioural trends.

**2. Data Analysis & Insights Generation**
- Analyse user feedback, usage data, drop-off patterns, and app engagement metrics.
- Identify bottlenecks in the app journey and user experience.
- Prepare weekly/monthly reports highlighting insights and actionable recommendations. **3. Drive App Adoption & Recommendations**
- Propose creative ideas to improve user onboarding and in-app engagement.
- Work on initiatives to boost app downloads and active users (e.g., awareness drives, tutorial sessions, posters).

**4. Operational Coordination**
- Liaise with cross-functional teams (clinical, IT, admin) to implement small process changes based on user feedback.
- Monitor app-related issues in the hospital and ensure prompt escalation or resolution.

**Learning Outcomes**:
By the end of this internship, you will gain:

- In-depth exposure to digital healthcare operations and transformation practices
- Practical experience in user research, data analysis, and adoption strategy
- Development of skills in problem-solving, communication, and cross-team collaboration
- Understanding of how real-time feedback is translated into digital product improvements

**Requirements**:

- A final-year student or recent graduate in Healthcare Management, Business Administration, IT, or a related field.
- Strong interest in digital health, healthcare innovation, and technology adoption. - Good analytical skills and a data-driven mindset.
- Proficient in Excel, Google Sheets; knowledge of basic data tools (Power BI, Tableau, etc.) is a plus.
- Excellent interpersonal and communication skills.
- Comfortable interacting with patients and hospital staff.

**Job Type**: Internship
Contract length: 6 months

Pay: ₹10,000.00 per month

Schedule:

- Day shift

Work Location: In person

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