Sales Co-ordinator(Hindi)

5 days ago

Chennai Tamil Nadu, India Powerol Energy Systems Full time

**Job Summary**:
**Key Responsibilities:Sales Support & Coordination**
- Act as the primary point of contact for customers (Hindi & English-speaking) for inquiries, quotations, and order follow-ups.
- Coordinate with the sales team to prepare and send quotations, proposals, and product information.
- Maintain accurate records of customer interactions, sales, and quotations in CRM systems.
- Track sales orders and ensure timely processing and delivery.
- Communicate with internal departments (logistics, finance, service) to ensure customer needs are met efficiently.

**Customer Service**
- Respond promptly to customer queries regarding product specifications, pricing, and availability.
- Provide after-sales support and handle customer complaints or concerns professionally.
- Maintain long-term relationships with key clients through regular follow-ups and assistance.

**Reporting & Documentation**
- Prepare regular sales reports, forecasts, and performance dashboards for management.
- Maintain and update sales databases and documentation.
- Assist in the preparation and coordination of tenders, bids, and contract documents.

**Market & Product Knowledge**
- Develop a strong understanding of the company’s machinery portfolio (excavators, loaders, cranes, etc.).
- Stay informed about industry trends, market developments, and competitor activities.
- Provide feedback to the sales and marketing teams on customer needs and market intelligence.

**Requirements**:

- **Languages**: Fluency in **Hindi** and **English** (verbal and written) is mandatory.
- **Experience**: 2-5 years in a sales coordination or support role, preferably in construction equipment or heavy machinery industry.
- **Education**: Bachelor’s degree in Business Administration, Mechanical Engineering, Marketing, or related field.
- **Technical Skills**: Proficient in MS Office (Excel, Word, PowerPoint); familiarity with ERP/CRM systems (e.g., SAP, Salesforce) is a plus.
- Strong interpersonal, organizational, and multitasking abilities.
- Ability to work independently and as part of a multicultural sales team.

**Preferred Qualifications**:

- Prior experience working with Indian or South Asian clients in B2B sales.
- Understanding of technical specifications and features of construction machinery.
- Willingness to travel occasionally for exhibitions, demos, or client meetings.

**Why Join Us?**
- Opportunity to work with a leading name in the construction machinery industry.
- Collaborative and supportive work culture.
- Competitive salary and performance-based incentives.

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Work Location: In person

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