Cse (Customer Support Executive)

2 weeks ago

Anna Nagar Chennai Tamil Nadu, India CADD Centre Training services Full time

**Job Description for Customer Support Executive**

**Role & responsibilities**:

- Advise student's parents for their learning needs through structured Counseling Sessions
- Fix appointments and conduct demo sessions on a daily basis including follow-up sessions
- Understand Customer profiles & problems to explain implications of ineffective learning methods
- Handle Objections and Price Negotiation to generate Sales Revenue.
- Possess sound knowledge and understanding of consumer (students and parents) behavior
- Are keen to learn and willing to understand the Product knowledge from time to time for better Sales
- Enthusiastic and willing to work with a positive mindset and achieve and exceed business targets
- Excellent Selling/Negotiation Skills.

**Salary Details**:
As per industry norms
- Pleasing personality with fluency in English & Tamil
- Excellent written, verbal and interpersonal communication skills

**Perks and benefits**:

- Yearly Appraisals
- Lucrative Incentive structure paid every month
- Work-life-balance

**Company Website**:
**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9884090842
Expected Start Date: 09/12/2024

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