Field Service Technician
6 days ago
**Job Summary**:
The Field Service Technician will be responsible for delivery, installing and repair of our products at customer sites.
This role requires willingness to travel ,strong technical skills, a customer-focused attitude, and the ability to work independently while managing multiple tasks and priorities.
**Key Responsibilities**:
- **Installation**: Installation of our products.
- **Delivery**: Delivery of products to the customers.
- **Customer Service**: Provide exceptional customer service by addressing client concerns, answering questions, and offering expert advice on equipment use and maintenance.
- **Documentation**: Maintain accurate records of service visits, including time spent, parts used, and any issues encountered. Complete service reports and update the company’s database as required.
- **Troubleshooting**: Identify and repair products.
- **Training**: Train customers on the proper use.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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