Cse -b -processing-gsc’s
1 week ago
-Job description
Some careers shine brighter than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
**We are currently seeking an experienced professional to join our team in the role **Customer Service Executive - Wholesale Banking Operations, GSC’S**:
***:
Our Wealth and Personal Banking (WPB) customers have many financial needs in their life. HSBC helps them to meet these needs and WPB Operations makes it all happen. We provide a customer-centric banking experience across our retail products with the aim to make every transaction as seamless and intuitive as possible.
areas of banking.
WPB Operations is the largest business service within Operations, employing more than 10,500 colleagues in 39 countries and territories. From cards and loan processing, account services and ATM operations to evaluating credit risks, deciding on mortgage approvals and delivering customer correspondence, the team provides a customer-centric experience across all areas of banking.
**Responsibilities**:
***
- Ensure quality and productivity standards are maintained.
- Ability to learn and implement the process updates or changes quickly and accurately.
- Ability to understand and interpret numeric data.
- Ability to multi task
- support achievement of team objectives.
- Participate in development of cohesive teams.
- Foster development of co-workers.
- Contribute to the creation of a supportive work environment driven by people centric values.
- Build professional relationships with colleagues in other areas
Requirements
**Qualifications**
- Graduate in commerce. Higher qualification not a bar provided aspirations are commensurate with the position
- 18 + months in current role (For existing HDPI employees)
- Strong MS Office Skills (Excel, PowerPoint, Word)
- Excellent written and verbal communication skills
- Displays ownership and accountability while dealing with accounts and ensures the right outcome is achieved in the agreed timelines
- Quick learner and adapts easily to ever changing environment
- Flexible to work in shifts
You’ll achieve more when you join HSBC.
**_Issued by HSBC Electronic Data Processing (India) Private LTD_
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