Customer Technology Advisor

**Who We Are**

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

**The Role**

Join the innovative team at Kyndryl as a Customer Technology Advisor (CTA) for Microsoft (MSFT) Azure and unlock your potential to shape the future of technology solutions. As a key player in our organization, you will embark on an exciting journey where you get to work closely with customers, understand their unique challenges, and provide them with cutting-edge technical solutions and services.

Picture yourself as a Azure trusted sales advisor - collaborating directly with customers to unravel their business needs, pain points, and technical requirements. Your MSFT Azure Cloud expertise and deep understanding of our solutions will empower you to craft tailored solutions that address their specific challenges and drive their success.

Your role as a Client Technical Advisor is pivotal in developing cloud technology solutions for our cutting-edge services and offerings. You will be at the forefront of crafting tailored Cloud solutions and cost cases for both simple and complex, long-term opportunities, demonstrating we meet our customers' requirements while helping them overcome their business challenges.

At Kyndryl, we believe in the power of collaboration and your expertise will be essential in supporting our Technical Solutioning and Solutioning Managers during customer technology and business discussions, even at the highest levels of Business/IT Director/LOB Leaders as well as CXOs. You will have the chance to demonstrate the value of our solutions and products, effectively communicating their business and technical benefits to decision makers and customers.

In this role, you will thrive if you create innovative technical solutions that align with industry trends and exceed customer expectations. Your ability to collaborate seamlessly with internal stakeholders will enable you to gather the necessary documents and technical insights to deliver compelling solutions. Not only will you define winning solutions for deals, but you will also lead these deals to profitability, ensuring the ultimate success of both our customers and Kyndryl. You will play an essential role in contract negotiations, up to the point of signature, and play an important Technology Advisory & oversight role during delivery.

Join us as a Client Technical Advisor at Kyndryl and unleash your potential to shape the future of technical solutions while enjoying a stimulating and rewarding career journey filled with innovation, collaboration, and growth.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

**Who You Are**

You’re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you’re open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience

**CTA for MSFT Azure,**provides certified, technology-specific deep expertise to support (read lead in Cloud technology only) Opportunities during sales cycle as well as support engagements during delivery.

**Cloud Strategy and Roadmap**:

- Collaborate with customers to develop comprehensive Azure cloud adoption strategies and technology roadmaps.
- Define target operating models that align with business objectives and technological requirements.

**Azure Technology Consulting**:

- Provide expert guidance on Azure cloud technologies, ensuring optimal performance, scalability, and security.
- Advise on best practices for Azure cloud architecture, design, and deployment.

**FinOps Consulting**:

- Offer insights and strategies for effective cloud financial management, helping customers optimize their Azure cloud spending.
- Advice FinOps best practices to monitor, manage, and forecast cloud costs.

**DevSecOps Consulting**:

- Advise customers on integrating security practices into the DevOps process to ensure secure and compliant cloud operations.
- Provide recommendations for tools, processes, and methodologies that enhance security and efficiency.

**Customer Relationship**:

- Establish and maintain strong relationships with customers, understanding their business challenges and technical needs.
- Serve as a truste