Telecalling for Credit Card Process
2 weeks ago
**Roles and Responsibilities**:
- Supporting Team Member in understanding customer requirements and closing sales.
- Supporting in a range of Credit Cards over the phone.
- Ability to learn about products and describe/explain them to prospective customers.
- Responding in a timely and effective manner to all internal communication
- Set clear team goals and KPIs.
- Delegate tasks and set project deadlines.
- Oversee day-to-day teams operation and performance.
- Do regular performance evaluation.
- Communicate with team about their performance.
- Monitor team performance and reports on metrics.
- Motivate team members.
- Discover training needs and provide coaching.
- Listen to team member’s feedback and resolve any issues or conflicts.
- Plan and organize team building actives.
- Should be Confident & Dynamic
- Should have a bent towards Sales
- Should be efficient in converting customer interest into sales
- Good negotiation skills
- Quick understanding
- Good persuasion skill
- Team Player
- Problem-solving Approach
- Quick learner, creative and achiever
- Passionate about work output
- Ability to communicate effectively in English & Hindi language
Pay: ₹10,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Patna, Bihar: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
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